Job Overview
Employment Type
Temporary
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Dental Insurance
training programs
Employee assistance program
Retirement Plan
flexible schedule
Job Description
IHA (Indiana Health Associates) is a reputable healthcare organization committed to providing high-quality medical services to diverse patient populations. As a primary care provider, IHA emphasizes a patient-centered approach, aiming to ensure that every individual receives compassionate and efficient healthcare. The organization is recognized for its dedication to community health, employing dedicated medical professionals and administrative staff to maintain smooth operations and high service standards.
The Medical Receptionist I role at IHA is a critical frontline position that serves as the first point of contact for patients and visitors. This role not only involves welcoming and assisting patients both ... Show More
The Medical Receptionist I role at IHA is a critical frontline position that serves as the first point of contact for patients and visitors. This role not only involves welcoming and assisting patients both ... Show More
Job Requirements
- High school diploma or GED or valid work permit if aged 15-17
- 1-2 years experience in a medical or physician office or customer service environment preferred
- understanding of insurance verification
- excellent written, verbal and face-to-face communication skills including phone etiquette
- proficient in patient care procedures and organizational policies
- service-oriented and responsive to customer needs
- proficient in operating Windows-based computer systems and EMR software
- ability to perform mathematical calculations
- knowledge of medical terminology
- ability to work collaboratively in a team
- ability to handle confidential information
- good organizational and time management skills
- ability to exercise sound judgement
- ability to drive to other office sites and training locations
- successful completion of competency-based program within training period
Job Qualifications
- High school diploma or GED or valid work permit if aged 15-17
- 1-2 years experience in medical or customer service environment preferred
- proficient in patient care procedures and organizational policies
- excellent written, verbal and face-to-face communication skills
- understanding of insurance verification
- proficient with electronic medical records and Microsoft Office applications
- knowledge of medical terminology
- ability to compute mathematical calculations
- service-oriented with courteous approach
- ability to work collaboratively in a team-oriented environment
- ability to handle confidential patient and organizational information
- good organizational and time management skills
- ability to exercise sound judgement and problem-solving skills
- ability to cross-train and adapt to multiple priorities
- ability to work effectively with diverse populations
Job Duties
- Greets all individuals arriving at the office courteously and ensures their needs are met
- obtains necessary patient registration information, verifies insurance eligibility, prepares charts, and notifies clinical staff of patient arrival
- accurately completes patient forms, collects payment, and posts charges to billing system
- retrieves and files EMR and paper charts
- answers telephone following office etiquette and relays messages timely
- schedules and confirms appointments based on office protocols
- assists with clinic reschedules and communicates with leadership regarding overbooks
- sends out new patient paperwork via appropriate channels
- works daily Work Queue
- may balance daily payment and charge posting
- supports overdue report management and patient outreach
- maintains neatness of work and waiting areas
- attends meetings and training
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink supports restaurant and hospitality hiring.
You may be also interested in: