Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
short-term disability
long-term disability
Life insurance
Job Description
CenterWell Senior Primary Care is a distinguished healthcare provider dedicated to delivering personalized, proactive care to seniors. As a part of Humana Inc., a leading health and well-being company, CenterWell specializes in senior-focused primary care services that encompass wellness visits, physical exams, chronic condition management, screenings, and minor injury treatments. The organization prides itself on its unique care model that addresses the physical, emotional, and social wellness of patients by offering integrated care teams that include physicians, nurses, behavioral health specialists, and more. These teams invest significant time—up to 50 percent more—with patients, ensuring compassionate and comprehensive care that leads... Show More
Job Requirements
- high school diploma or ged
- 1 year or more experience in healthcare setting preferred
- must be passionate about contributing to patient experience improvement
- excellent customer service and phone etiquette
- team player with positive attitude
- ability to multitask in fast-paced environment
- attention to detail and highly organized
- knowledge of ms office word excel outlook access
Job Qualifications
- high school diploma or ged
- 1 year or more experience in healthcare setting preferred
- strong customer service background in retail hospitality or call centers considered
- excellent customer service and phone etiquette
- team player with positive attitude
- ability to multitask in fast-paced environment
- attention to detail and highly organized
- knowledge of ms office word excel outlook access
- value-based care model experience preferred
- knowledge of medical terminology preferred
- experience with emr systems preferred
- bilingual in english and spanish preferred
Job Duties
- receive and correctly route incoming and outgoing telephone calls
- accommodate visitors promptly and courteously
- operate a switchboard or multi-line phone
- maintain long distance call logs
- take and distribute accurate messages
- greet visitors and issue visitor passes
- maintain visitor logs
- alert appropriate party of visitor arrival or direct visitors to appropriate department or employee
- respond to routine inquiries regarding organization location hours contact information
- book meeting rooms
- type and organize mail
- receive and send courier packages
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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