Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $27.69
Work Schedule
Standard Hours
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians is a respected part of the Optum family of businesses, delivering exceptional healthcare services to communities with a focus on teamwork, advanced medical resources, and patient-centered care. As a leading community-based medical group, ProHealth Physicians prides itself on its commitment to the health and well-being of its patients, operating with the mission of caring, connecting, and growing together. The organization is dedicated to creating a supportive environment where medical professionals can thrive while making a meaningful impact in their local communities. With a strong emphasis on community engagement and collaborative healthcare delivery, ProHealth Physicians exemplifies leadership in adult... Show More
Job Requirements
- High school diploma/GED or higher
- Minimum 1 year receptionist or customer service experience
- Intermediate proficiency with Microsoft Office
- Ability to work flexible hours within the 7:30am-5:30pm timeframe
- Reliable transportation for occasional travel to local practices
- Commitment to maintaining patient confidentiality and data security
- Willingness to provide coverage at multiple locations as needed
Job Qualifications
- High School Diploma/GED or higher
- 1 years of receptionist or customer service experience
- Intermediate level of computer proficiency in Microsoft Office
- Experience as a receptionist in a healthcare setting preferred
- Experience working with Epic preferred
Job Duties
- Conduct check-in and check-out process
- Answer incoming calls and use EHR to document details of patient inquiries
- Conduct outreach to patients requiring appointments or service follow-up
- Schedule appointments using standard scheduling protocols
- Manage administrative in-basket pools and work queues
- Scan documents into the EHR per standard protocols
- Balance payments and prepare deposits
- Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
- Provide coverage at other ProHealth locations on an ad hoc basis
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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