Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible schedule
Job Description
Athena Care is a dedicated healthcare provider specializing in mental health and substance abuse services with a commitment to compassionate and professional patient care. Our Nashville clinic upholds a mission to deliver quality healthcare services that prioritize patient satisfaction, confidentiality, and regulatory compliance. Athena Care operates with a patient-first philosophy, ensuring each visit is handled with care and respect throughout the patient journey from arrival to departure. We are recognized for our supportive work environment and dedication to ongoing employee development within the healthcare industry, making us a preferred employer for career-minded individuals seeking to grow in medical and administrative... Show More
Job Requirements
- High school diploma or equivalent required
- associate's or bachelor's degree preferred
- one year prior healthcare experience preferred
- verbal communication skills
- phone skills
- listening skills
- data entry skills
- people skills
- customer service focus
- attention to detail
- professionalism
- multitasking ability
Job Qualifications
- High school diploma or equivalent
- associate's or bachelor's degree preferred
- one year prior healthcare experience preferred
- effective verbal communication skills
- proficient phone skills
- strong listening and data entry abilities
- excellent people skills
- ability to inform and engage customers
- focus on customer service
- attention to detail
- professionalism
- ability to multitask efficiently
Job Duties
- Greets incoming patients and assists with check in process
- answers calls or other contact forms from patients
- engages professionally and courteously with contact
- follows scheduling procedure and ensures completion of intake process
- provides support to both clients and providers as needed
- provides superior customer services to all individuals and agencies involved
- ensures compliance with all policies and procedures including patient confidentiality and regulatory requirements
- identifies and resolves client needs and issues
- follows contact center protocol for handling inquiries
- completes administrative and operational tasks to keep office clean and organized
- communicates effectively within the organization providing updates to supervisors and peers
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: