Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Employee assistance program
Professional Development
flexible schedule
Job Description
Waterbury Hospital Women's Health is a leading healthcare provider dedicated to delivering exceptional medical care to women in the Waterbury community and surrounding areas. Known for its commitment to patient-centered services, the hospital provides a wide range of healthcare solutions focusing on women's health needs. The hospital is equipped with modern medical technologies and staffed by experienced healthcare professionals who strive to ensure quality treatment and compassionate care.
The Medical Receptionist role at Waterbury Hospital Women's Health is essential to maintaining seamless operations within the healthcare environment. This full-time position operates Monday through Friday with shifts from eith... Show More
The Medical Receptionist role at Waterbury Hospital Women's Health is essential to maintaining seamless operations within the healthcare environment. This full-time position operates Monday through Friday with shifts from eith... Show More
Job Requirements
- High school diploma or GED required
- At least one year of current front office experience, preferably in a medical office setting
- Strong phone and computer skills with working knowledge of practice based medical office processes and procedures
- Demonstrated communication skills written and verbal
- Knowledge of insurance guidelines
- Knowledge of medical information and electronic medical records/systems
- Ability to communicate effectively with a diverse group of individuals
- Ability to organize and prioritize work as required
Job Qualifications
- High school diploma or GED
- At least one year of current front office experience, preferably in a medical office setting
- Strong phone and computer skills with working knowledge of practice based medical office processes and procedures
- Demonstrated communication skills written and verbal
- Knowledge of insurance guidelines
- Knowledge of medical information and electronic medical records/systems
- Ability to communicate effectively with a diverse group of individuals
- Ability to organize and prioritize work as required
Job Duties
- Welcomes and greets all patients and visitors in a prompt, courteous and helpful manner in person or over the phone
- Upon each patient visit, obtains accurate pertinent patient demographic information and updates in computer system as necessary
- Either scans or copies new patients' driver's license/ID card, and front and back of insurance card for scanning into electronic health record
- Enters appropriate comments
- Sets patient to arrive in electronic health record
- Requests payment at time of service
- Prints and provides receipt to patient
- Registers payment in computer and reconciles all payments at day's end
- Distributes hardship form to patients
- notes such in additional comments
- Answers multi-line telephone, schedules appointments, takes messages, and handles referral requests as necessary according to policy
- Maintains operations by following and remaining updated and current on the electronic health record and office policies and procedures
- Assists with printing and/or copying of medical records and other materials as needed
- Documents appropriately
- Verifies PCP and insurance eligibility and documents verification number in comments for each visit, when required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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