Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Standard Hours
Benefits
401(k)
competitive salary
Dental Insurance
Health Insurance
Paid Time Off
Profit sharing
Vision Insurance
Job Description
Orthopedic Physical Therapy Institute is a distinguished healthcare provider specializing in orthopedic physical and occupational therapy services. Operating within the Inland Northwest, this establishment is committed to delivering the highest quality comprehensive orthopedic experience for its patients. The institute is owned and operated by board-certified and fellowship-trained orthopedic surgeons, ensuring expert care across its multiple locations in Coeur d'Alene and Post Falls, Idaho. These locations offer a range of orthopedic services, including physical therapy, occupational therapy, and a same-day walk-in clinic specifically designed for acute orthopedic or occupational injuries. The company prides itself on maintaining a professional office environment that... Show More
Job Requirements
- High school diploma or equivalent
- one year of health care experience preferred
- efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing
- basic knowledge HIPAA and OSHA compliance
- regular and predictable attendance
- ability to sit for extended periods
- frequent reaching, stooping and twisting when filing, accessing records and answering telephone
- ability to lift up to 25 pounds
- ability to read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence
- effective communication with patients, physicians, families and co-workers in person and on the telephone
Job Qualifications
- High school diploma or equivalent
- one year of health care experience preferred
- efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing
- basic knowledge HIPAA and OSHA compliance
Job Duties
- Greet all clients and patients
- answer visitor inquiries about OPTI and its programs and services
- answer phones, determine purpose of callers, and forward calls or relay messages to appropriate personnel or department
- schedule appointments and ensure appropriate information is collected from new patients and all forms are signed
- communicate with patients to ensure that progress evaluations are done in a timely manner for their doctor's appointments
- collect all co-pays, co-insurance, deductibles and balances owed at time of service
- make certain that all prescriptions are current and in the patient chart
- upload all patient information into the appropriate account
- prepare files for new physical therapy clients
- enter new patients in the computer accurately
- collect insurance information from new patients and verify benefits prior to their initial evaluation
- give new patients a reminder call the day before their appointments
- maintain dependable and consistent communication with all levels of employment
- copy reports and fax or give Patient Satisfaction Surveys to marketing director to distribute to appropriate parties
- record all referral sources for all new patients
- call current patients who are not scheduled and track all patients effectively
- call No Shows within 10 minutes of appointment time
- close patient files once patient is discharged by recording all details appropriately
- maintain and record Front Office statistics
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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