Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
multiple health plans
Multiple dental plans
Life insurance
long term disability
Employee assistance program
financial advisors
Paid holidays
Paid Time Off
retirement program
Job Description
Full Circle Health (FCH) is a dedicated healthcare provider committed to ensuring that every community in Idaho is healthy and thriving. As a Teaching Health Center, FCH combines outstanding patient care with the education of future healthcare professionals through various Residency and Fellowship programs across the Treasure Valley. The organization's core values emphasize accessibility, education, and compassion, which shape its mission to deliver better healthcare, support healthier communities, and improve lives throughout Idaho. FCH is known for its welcoming environment that promotes inclusion and learning while addressing the healthcare needs of underserved populations. The clinic fosters a supportive atmosphere where... Show More
Job Requirements
- high school diploma or GED
- 2 or more years customer service experience required
- previous medical office experience preferred
- previous call center experience preferred
- certified medical interpreter preferred
- ability to work 8:30am to 5:30pm Monday through Friday
- availability for evening shift rotation about once every 6 weeks
- immunizations required including annual influenza vaccine
- tobacco-free workplace compliance
Job Qualifications
- high school diploma or GED
- minimum 2 years customer service experience
- preferred medical office experience
- preferred call center experience
- preferred certification as medical interpreter
Job Duties
- assist patients with check-in and check-out processes
- maximize patient satisfaction during appointments
- support clinical operations through effective reception duties
- manage patient interactions professionally and courteously
- coordinate appointment scheduling and follow-up as needed
- handle communication between patients and clinical staff
- maintain organized reception area and accurate patient records
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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