Medical Reception Manager, Curry Health Center

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.49
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Work Schedule

Standard Hours
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Benefits

Insurance package
Mandatory retirement plan
Partial tuition waiver
Wellness Program

Job Description

The University of Montana is a renowned public research university located in Missoula, Montana, serving as an academic and cultural hub for the region. It provides a comprehensive array of educational programs, fostering student success and innovation in a welcoming and inclusive environment. The university is committed to supporting its faculty and staff through competitive pay, comprehensive benefits, and a strong commitment to diversity and equal opportunity. The Curry Health Center, part of the university's Health Center Administration Department, plays a crucial role in delivering high-quality healthcare services to students. It operates to ensure students receive timely and compassionate medical... Show More

Job Requirements

  • High school diploma and three years of experience in a medical reception or equivalent management role
  • Strong interpersonal and communication skills
  • Knowledge of HIPAA and patient confidentiality standards
  • Proficiency with medical office systems
  • Ability to lift 30lbs requiring mobility and physical demands
  • Curry Health Center strongly encourages all employees to be current with CDC-recommended immunizations for health care workers

Job Qualifications

  • High school diploma and three years of experience in a medical reception or equivalent management role
  • Strong interpersonal and communication skills with the ability to deliver exceptional customer service
  • Knowledge of HIPAA and patient confidentiality standards
  • Proficiency with medical office systems
  • Experience with insurance billing and insurance information preferred
  • Experience working in health care settings preferred
  • Degree in Medical Information Technology from an accredited university or college preferred
  • Experience working as a receptionist in any setting preferred
  • Excellent interpersonal communication skills
  • Ability to provide exceptional customer service

Job Duties

  • Facilitate patient flow ensuring timely service and communication of delays
  • Communicate changes and schedule impacts to providers and patients
  • Monitor and improve patient intake processes for efficiency and patient experience
  • Identify opportunities for process improvement and implement changes in coordination with clinic leadership
  • Review verify and update student immunization records in BANNER and the Immunization Compliance Monitor
  • Manage student insurance information and serve as a backup for the student insurance program
  • Provide general oversight and guidance to reception staff
  • Train and mentor new reception personnel
  • Supervise student employees and interns as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location