Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Corporate discounts
Paid Time Off
competitive salary
Job Description
United Urology Group (UUG) is a leading healthcare organization specializing in comprehensive urologic care. With a commitment to providing exceptional patient experiences, UUG employs some of the most experienced urologic specialists supported by a superb team of healthcare professionals. The practice embraces cutting-edge technology and innovative treatment approaches to ensure patients receive the highest quality of care. Operating with core values centered around compassion, teamwork, integrity, and diversity, United Urology Group fosters a supportive and collaborative culture that values the contributions of every employee.
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Job Requirements
- Minimum high school diploma or GED
- minimum two years of front office experience preferably in a medical setting
- one to two years of customer service experience
- ability to travel to other sites as necessary
- ability to work full-time
- ability to maintain HIPAA compliance
- ability to type 40 words per minute
Job Qualifications
- Minimum high school diploma or GED
- minimum of two years of front office experience, preferably in a medical setting
- one to two years of customer service experience
- excellent customer service skills
- attention to detail and willingness to learn
- proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
- strong verbal and written communication skills
- proficient computer software and database skills
- ability to work in a fast-paced environment
- comfortable asking probing questions to patients
- caring, compassionate, and patient attitude
- knowledge and compliance with HIPAA regulations
- multitasking and proactive problem-solving skills
- ability to type 40 words per minute
Job Duties
- Create a positive and professional first impression of the practice and show a caring attitude to patients
- schedule appointments and assist with scheduling additional testing directed by physicians
- ensure all required patient paperwork is compiled for the day’s appointments
- collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management
- review for completeness and accuracy and enter required patient demographics and clinical information into Practice Management and EHR
- scan patient’s driver’s license and insurance cards front and back into Ntierprise
- ensure all required referrals are obtained, scanned into the EMR, and linked to the day’s appointment
- reconcile payment batches at the end of every day and turn them in to the Site Manager
- schedule follow-up procedures and coordinate any local ASC cases
- assist patients with the completion of the Phreesia registration system
- travel to other sites within a reasonable geographic region as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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