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OneOncology

Medical Oncology Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Corporate discounts
Paid Time Off
competitive salary

Job Description

United Urology Group (UUG) is a leading healthcare provider specializing in urologic care with a mission deeply rooted in compassion, teamwork, integrity, and diversity. The organization prides itself on being a collaborative environment where employees are central to delivering excellent patient outcomes. As a comprehensive urologic practice, United Urology Group integrates experienced specialists, dedicated healthcare professionals, and advanced medical technologies to ensure patients receive the best possible treatments and therapies. This commitment to quality care and innovation has made UUG a trusted destination for patients requiring urologic services throughout its service regions.

At United Urology Group, employees not... Show More

Job Requirements

  • minimum high school diploma or GED
  • two years of front office experience preferably in a medical setting
  • one to two years of customer service experience
  • excellent customer service
  • attention to detail and willingness to learn
  • proficiency in medical terminology, ICD-9, and CPT-4 codes
  • strong communication skills
  • computer and database proficiency
  • ability to work in a fast-paced environment
  • comfortable asking patients probing questions
  • demonstrate caring and compassionate attitude
  • maintain HIPAA compliance
  • multitasking and problem-solving skills
  • typing 40 words per minute
  • ability to travel to other sites within the geographic region
  • full-time availability

Job Qualifications

  • minimum high school diploma or GED
  • at least two years of front office experience preferably in a medical setting
  • one to two years of customer service experience
  • excellent customer service skills
  • attention to detail and willingness to learn
  • proficient knowledge of medical terminology, ICD-9 and CPT-4 codes
  • strong verbal and written communication skills
  • proficient computer software and database skills
  • ability to work effectively in a fast-paced environment
  • comfortable asking probing questions to patients
  • caring, compassionate, and patient attitude
  • knowledge of HIPAA compliance
  • ability to multitask and proactively solve problems
  • typing speed of 40 words per minute

Job Duties

  • create a positive and professional first impression of the practice and demonstrate a caring attitude
  • schedule appointments and assist with scheduling additional tests as directed by physicians
  • compile and ensure completeness of patient paperwork for daily appointments
  • collect co-pays and past due balances and enter them into the daily batch in Practice Management
  • enter accurate patient demographics and clinical data into Practice Management and EHR
  • scan patient ID and insurance cards into the system
  • ensure all necessary referrals are obtained and linked to appointments
  • reconcile payment batches daily and submit to Site Manager
  • schedule follow-up procedures and coordinate local ASC cases
  • assist patients with Phreesia registration system
  • travel to other sites within the geographic region as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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