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Medical Office Receptionist – Women’s Care Clinic – Full-Time, Days
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Dental Insurance
Health Insurance
Paid parental leave
Tuition Reimbursement
Paid Time Off
Loan repayment program
Parental leave
Job Description
Texas Health Physicians Group is a leading healthcare provider in the Dallas-Fort Worth Metroplex, comprising more than 1,000 skilled physicians, nurse practitioners, and physician assistants. The organization is committed to delivering high-quality, patient-safe care through a network of over 240 offices, enhancing the health and wellbeing of the community it serves. Texas Health Physicians Group (THPG) prides itself on fostering an inclusive, supportive, and excellence-driven culture, backed by initiatives such as the Diversity Action Council and Living the Promise. These initiatives nurture a workplace environment that values diversity, collaboration, and continuous improvement. THPG members actively participate in governance, committees, and... Show More
Job Requirements
- High school diploma or equivalent
- six months medical experience in a clinic preferred
- six months business office customer service experience preferred
- outgoing individual with a friendly attitude
- strong attention to detail
- ability to multitask front desk responsibilities
- outstanding communication, interpersonal, customer service, and organizational skills
- knowledge of insurance authorization and billing requirements
- strong customer service and communication skills
- organizational and time management skills
- proficient computer skills
- knowledge of clinic procedures and regulatory requirements
- strong work ethic and professionalism
- team player capable of multitasking in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- prefer six months of medical experience in a clinic
- prefer six months of business office customer service experience
- excellent communication and interpersonal skills
- strong organizational and time management skills
- proficient in computer use
- knowledge of clinic procedures and regulatory requirements
- knowledge of insurance authorization and billing requirements
- demonstrated strong customer service and communication skills
- strong work ethic and professionalism
- team player capable of handling multiple projects in a fast-paced environment
Job Duties
- Delivers care to patients utilizing the Medical Office Receptionist process
- under direct supervision, performs patient check-in at the time of visit and completes all paperwork ensuring compliance with clinic and regulatory policies
- answers phone calls and directs them appropriately
- schedules appointments according to office guidelines
- obtains accurate patient and insurance information, collecting copays and deductible amounts
- copies and scans patient access related hard copy materials into the electronic medical record
- prepares charts for patient appointments ensuring all necessary information is complete
- conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments
- performs duties involving record filing and retrieval and assists with the filing of registration documentation in electronic medical records
- confirms next day appointments and alerts patients on required documentation and payment details
- follows up with patients regarding the Missed Appointment Policy and sends out appropriate communications
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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