Medical Office Receptionist - Wednesday through Friday

Olathe, KS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Professional Development

Retirement Plan

Employee assistance program

flexible scheduling

Job Description

ReDiscover is a well-established non-profit community mental health center based in southeastern Jackson County, Missouri, dedicated to transforming lives for over 50 years. With a passionate team of more than 700 professionals, ReDiscover has made a significant impact on the community by offering compassionate services aimed at supporting individuals affected by mental illness or substance use disorders. The organization prides itself on fostering a culture rooted in compassion, collaboration, and continuous growth, which creates an engaging and supportive environment for both employees and clients alike.

ReDiscover's Urgent Care Department exemplifies their innovative approach to behavioral health by providing immediate, sa... Show More

Job Requirements

Availability to work a full-time schedule (40 hours a week), Wednesday - Friday 8:30am to 9:00pm and every other Saturday 8:30am to 5:00pm
High school diploma or GED
One to two years of progressively responsible experience
Previous experience handling large volume of incoming calls as a receptionist preferred
Must possess strong customer service skills
Ability to handle multiple tasks/priorities
Strong written, oral and interpersonal communication skills
Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite

Job Qualifications

High school diploma or GED
One to two years of progressively responsible experience
Previous experience handling large volume of incoming calls preferred
Strong customer service skills
Ability to handle multiple tasks and priorities
Strong written, oral and interpersonal communication skills
Intermediate computer skills in typing/keyboarding, Microsoft Word, Excel and GSuite

Job Duties

Greet members, vendors, couriers, job applicants and other visitors in a consistent, professional and friendly manner adhering to proper security protocol and logging activity
Answer phone calls in a timely and welcoming manner and courteously direct the call to the appropriate personnel or program
Abide by all HIPAA laws and maintain confidentiality for all clients and medical records
Ensure the headquarters lobby is constantly staffed during agreed business hours and maintained in a neat and orderly fashion
Manage schedules accurately for new appointments, check ins, and follow ups
Verify insurance, personal information and account balances, collect fees when required
Ensure that new charts are ready for use and packets are prepared for programs
Accurately enter information into the EMR including financial information, assessment forms, billing, etc

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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