Medical Office Receptionist- Urgent Care Flex Float
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.90 - $1.00
Work Schedule
Fixed Shifts
Benefits
Medical Coverage
dental coverage
Life insurance
Disability insurance
401(k) with employer match
Employee assistance program
Paid Time Off
Bonus opportunities
Job Description
Primary Health Medical Group is Idaho's largest independent medical group, offering specialized family practice and urgent care services. With numerous clinics spread throughout the Treasure Valley, the organization emphasizes patient-centered care which respects the unique needs of each patient and their family members. The company thrives on a mission of high-quality healthcare delivery combined with a positive workplace culture that values teamwork, integrity, and respect. Employees enjoy a comprehensive benefits package and flexible scheduling options which promote a balanced and healthy work life. As an employer, Primary Health Medical Group stands committed to fostering a supportive environment where both professional... Show More
Job Requirements
- high school diploma or equivalent
- previous customer service experience
- ability to multitask in a fast-paced environment while keeping a professional and calm composure
- computer proficiency and ability to use applicable software as required to perform the essential functions of the job
- recommended vaccines to include annual influenza, TDaP, MMR, varicella, and TB
Job Qualifications
- high school diploma or equivalent
- previous customer service experience
- healthcare experience is preferred
- electronic health record (EHR) experience is a plus
- ability to multitask in a fast-paced environment while keeping a professional and calm composure
- computer proficiency and ability to use applicable software as required to perform the essential functions of the job
- recommended vaccines to include annual influenza, TDaP, MMR, varicella, and TB
Job Duties
- have the highest quality customer service on the phone and in person
- greet patients and visitors
- determine their needs and direct them appropriately
- perform data entry of demographic and insurance information
- schedule and register patients, including accurately collecting required data
- receive, answer and respond to telephone calls from patients and their representatives
- scan and fax patient information
- answer questions and give information directly or on the telephone within the scope of practice
- refer all other questions to the specified departments as needed
- collect co-pays, deductibles and past balances as indicated on insurance card or as documented by billing staff
- update new insurance information as received
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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