Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Work Schedule
Standard Hours
Benefits
premium pay
career pathways
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Free parking
Wellness Program
Health savings account
Retirement Plan
Paid Time Off
Holiday pay
Community involvement
Job Description
Endeavor Health is a fully integrated healthcare delivery system dedicated to providing high-quality, accessible, and community-connected care to more than 4.2 million residents across six northeast Illinois counties. With over 25,000 team members and 6,000 physicians, the organization operates more than 300 ambulatory locations and eight acute care hospitals, including Edward in Naperville, Elmhurst, Evanston, Glenbrook in Glenview, Highland Park, Northwest Community in Arlington Heights, Skokie, and Swedish in Chicago. These hospitals are recognized as Magnet hospitals for nursing excellence, underscoring Endeavor Health's commitment to exceptional healthcare standards. Endeavor Health embraces a mission to support every individual in their communities... Show More
Job Requirements
- High school diploma or equivalent
- One year of customer service work experience or interaction with the public
- Proficient computer skills
- Knowledge of medical terminology preferred
- Ability to provide congenial and hospitable customer service
- Effective communication skills
- Ability to adhere to organizational policies and procedures
Job Qualifications
- High school diploma or equivalent
- One year of customer service work experience or interaction with the public
- Knowledge of medical terminology preferred
- Proficient computer skills
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Detail-oriented and organized
Job Duties
- Greet incoming patients and visitors providing congenial and hospitable customer service
- Refer patients and visitors to appropriate departments or resources
- Notify appropriate resources of patient and visitor arrivals in a timely manner
- Assure patient demographics and eligibility are correct
- Receive and forward telephone calls and relay messages as per protocol
- Register new patients and schedule appointments for providers and services
- Reschedule appointments and follow up on cancelled and missed appointments
- Collect co-pays and balances and make follow-up appointments as necessary
- Respond to patient and visitor questions using knowledge of organization policies
- Communicate with departments, team members, physician offices, hospital, or patients for information requests, follow-up, or problem resolution
- Perform clerical duties such as ordering supplies, opening mail, and operating office machines
- Assist with medical records and clinical personnel as needed
- Maintain work and waiting areas neat and professional
- Perform special projects as assigned
- Adhere to all standards, policies, and procedures of Endeavor Health
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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