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Medical Office Receptionist | FSU Health Precision Pediatrics at IPRD
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
employee recognition
Professional Development
Job Description
Florida State University (FSU) is a prestigious institution renowned for its commitment to research, education, and community engagement. Founded in 1851, FSU stands as the oldest continuous site of higher education in Florida, embodying a rich tradition of academic excellence and innovation. The university fosters a vibrant learning environment that embraces a broad spectrum of disciplines including sciences, technology, arts, humanities, and professional studies. At FSU, students and staff alike are part of a dynamic community dedicated to shaping the future through critical thinking and creativity.
The FSU College of Medicine, in collaboration with the Florida Medical Practice Plan,... Show More
The FSU College of Medicine, in collaboration with the Florida Medical Practice Plan,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years of experience in a related field
- Valid Florida or Georgia driver’s license prior to hire
- Documentation of current PPD test with negative results within past six months
- Documentation of physical examination within past six months
- Documentation of Tetanus immunization within ten years
- Documentation of Hepatitis B vaccine or positive antibody titer
- Ability to flex to other FMPP clinics as needed
- Successful completion of criminal background check
Job Qualifications
- High school diploma or equivalency
- Two years of relevant experience or equivalent education and experience
- Valid Florida or Georgia driver’s license
- Ability to verify insurance and register patients in EMR
- Knowledge of billing and accounts receivable functions
- Strong communication and customer service skills
- Ability to handle multiple tasks efficiently
- Preferred ability to take patient vital signs when needed
Job Duties
- Answer phone calls from patients and schedule appointments using standard protocols
- Act as the first point of contact for patients arriving or calling to schedule appointments
- Utilize facility protocols to determine appropriate patient placement
- Screen incoming calls, answer routine questions, and forward inquiries
- Monitor and adjust patient schedules, including filling no-show appointment slots
- Verify patient insurance eligibility and register patients in the Electronic Medical Record
- Provide information about healthcare services and direct patients to relevant departments
- Cancel and reschedule appointments in accordance with guidelines
- Initiate telephone encounters for triage nurses
- Check patients in and out while handling payments and cash transactions accurately
- Attend departmental meetings, training sessions, and maintain appointment data
- Promote teamwork and maintain confidentiality and compliance with healthcare policies
- Float to other administrative support areas as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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