Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $17.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
competitive salary
Free health classes
Employee assistance program
Job Description
El Rio Health is one of the largest and most highly regarded healthcare organizations in Tucson. It is committed to providing comprehensive, quality healthcare that is both affordable and accessible to all individuals who require medical services. Serving more than one in ten Tucson residents, El Rio Health has established itself as a critical provider in the community, offering a wide range of health services designed to meet diverse patient needs. The organization prides itself on its strong focus on patient-centered care, excellence in service delivery, and ongoing commitment to improving the health outcomes of the population it serves. Beyond... Show More
Job Requirements
- Maintain and display a respectful and positive attitude
- Serve as a positive and effective role model to patients, co-workers, employees, and students
- Participate in a learning environment by engaging in training and skill development
- Accurately handle cash, checks, and bankcard payments and issue receipts
- Maintain and balance assigned cash drawer with high accuracy
- Prepare daily account deposit documents following cash handling policies
- Accurately document hours worked and complete timely approvals
- Demonstrate computer mastery of El Rio Health systems through structured learning and training
- Participate in continuing education and organizational sponsored events and committees
- Meet and conform to operational needs as determined by management
Job Qualifications
- High school diploma or general education diploma (GED)
- Current certification in Basic Life Support (BLS) for healthcare providers
- Level I fingerprint clearance card, current valid and in good standing or applied for within seven working days of employment
- Reliable transportation that meets operational reassignment needs
- Valid driver’s license and compliance with Arizona vehicle insurance if driving during work hours
- Ability to maintain patient confidentiality
- Proficient communication skills both written and verbal
- Competency in electronic practice management systems
- Positive and professional attitude
- Ability to work under general supervision
- Basic cash handling and transaction processing skills
Job Duties
- Perform and complete all clerical and non-clinical assigned duties within reasonable time frames while meeting established performance standards
- Maintain proficient skill levels through annual competency evaluations
- Maintain a clean, safe, and hygienic work environment in compliance with policies
- Ensure adherence to compliance and Joint Commission Certification standards
- Maintain patient confidentiality and ensure HIPAA compliance
- Adhere to organizational Code of Conduct and service excellence requirements at all times
- Prepare and maintain the front desk and reception area for receiving patients
- Complete and document all patient information related to eligibility and insurance verification in the Electronic Practice Management program
- Schedule and manage patient appointments in person and by telephone
- Notify back-office staff of walk-in patients requiring medical assessment
- Communicate nurse/provider wait times to patients and visitors
- Evaluate and resolve problems or issues presented using critical thinking and problem-solving skills
- Generate reports as assigned using available software systems
- Ensure a work environment free from hazards and adhere to Health and Safety policies
- Greet patients and visitors warmly and professionally maintaining eye contact and a friendly demeanor
- Communicate effectively through written, verbal, and interpersonal skills
- Demonstrate self-initiative by assisting co-workers and acting as a team player
- Participate in all safety programs and emergency response teams as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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