Medical Office Receptionist - Monday through Friday

Independence, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Health Insurance

Paid Time Off

Professional development opportunities

collaborative work environment

Employee assistance program

Job Description

ReDiscover is a respected non-profit community mental health center dedicated to serving the southeastern Jackson County region of Missouri. With over 50 years of history, this organization has been a pillar in the community, transforming lives and providing essential support to individuals affected by mental illness and substance use disorders. ReDiscover employs more than 700 dedicated professionals who are passionate about making a positive difference in the lives of the clients they serve. The company operates under a culture deeply rooted in compassion, collaboration, and professional growth, ensuring a supportive and innovative workplace environment.

ReDiscover's Youth Urgent Care Depar... Show More

Job Requirements

Availability to work a full-time schedule (40-hours a week), Monday - Friday 11:00am-7:30pm
High school diploma or GED
One to two years of progressively responsible experience
Previous experience handling large volume of incoming calls as a receptionist preferred
Must possess strong customer service skills
Ability to handle multiple tasks/priorities
Strong written, oral and interpersonal communication skills
Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite

Job Qualifications

High school diploma or GED
One to two years of progressively responsible experience
Previous experience handling large volume of incoming calls as a receptionist preferred
Must possess strong customer service skills
Ability to handle multiple tasks/priorities
Strong written, oral and interpersonal communication skills
Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite

Job Duties

Greet members, vendors, couriers, job applicants and other visitors in a consistent, professional and friendly manner adhering to proper security protocol and logging activity
Answer phone calls in a timely and welcoming manner and courteously directs the call to the appropriate personnel or program
Abide by all HIPPA laws and maintains confidentiality for all clients and medical records
Ensure the headquarters lobby is constantly staffed during agreed business hours and maintained in a neat and orderly fashion
Manage schedules accurately for new appointments, check ins, and follow ups
Verify insurance, personal information and account balances
collects fees when required
Ensure that new charts are ready for use and packets are prepared for programs
Accurately enter information into the EMR (i.e.: financial information, assessment forms, billing, etc.)

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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