Medical Office Receptionist - Monday through Friday

Olathe, KS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Professional Development

collaborative work environment

Community impact

Meaningful work

Job Description

ReDiscover is a well-established non-profit community mental health center located in southeastern Jackson County, Missouri. For over 50 years, ReDiscover has been committed to transforming lives by providing hope, support, and healing to individuals affected by mental illness and substance use disorders. The organization has a team of more than 700 dedicated professionals who work passionately to create a compassionate, collaborative, and growth-oriented culture. ReDiscover’s mission is deeply rooted in community impact, and it works tirelessly to offer accessible and inclusive mental health services to the local population.

The Urgent Care Department at ReDiscover is a critical part of ... Show More

Job Requirements

Availability to work a full-time schedule (40-hours a week), Monday - Friday 11:00am-7:30pm
high school diploma or GED
one to two years of progressively responsible experience
previous experience handling large volume of incoming calls as a receptionist preferred
must possess strong customer service skills
ability to handle multiple tasks/priorities
strong written, oral and interpersonal communication skills
intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite

Job Qualifications

High school diploma or GED
one to two years of progressively responsible experience
previous experience handling large volume of incoming calls as a receptionist preferred
strong customer service skills
ability to handle multiple tasks/priorities
strong written, oral and interpersonal communication skills
intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite

Job Duties

Greet members, vendors, couriers, job applicants and other visitors in a consistent, professional and friendly manner adhering to proper security protocol and logging activity
answer phone calls in a timely and welcoming manner and courteously direct the call to the appropriate personnel or program
abide by all HIPAA laws and maintain confidentiality for all clients and medical records
ensure the headquarters lobby is constantly staffed during agreed business hours and maintained in a neat and orderly fashion
manage schedules accurately for new appointments, check ins, and follow ups
verify insurance, personal information and account balances
collect fees when required
ensure that new charts are ready for use and packets are prepared for programs
accurately enter information into the EMR (i.e.: financial information, assessment forms, billing, etc.)

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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