Medical Office Receptionist (Medical Group) - Surgery (Busse Center)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Work Schedule
Standard Hours
Benefits
premium pay
career pathways
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Free parking
Wellness Program
Health savings account
Retirement Plan
Paid Time Off
Holiday pay
Community Involvement Opportunities
Job Description
Endeavor Health is a fully integrated healthcare delivery system dedicated to providing access to quality and community-connected care across six northeast Illinois counties. Serving a population of more than 4.2 million residents, Endeavor Health employs over 25,000 team members and partners with more than 6,000 physicians. The organization operates more than 300 ambulatory locations and eight acute care hospitals including Edward in Naperville, Elmhurst, Evanston, Glenbrook in Glenview, Highland Park, Northwest Community in Arlington Heights, Skokie, and Swedish in Chicago. These hospitals are nationally recognized as Magnet hospitals, highlighting their commitment to nursing excellence and high-quality patient care. Endeavor Health... Show More
Job Requirements
- Completion of high school or equivalent work experience
- Minimum one year of customer service experience
- Knowledge of medical terminology preferred
- Proficient computer skills
- Ability to maintain professionalism in a medical office environment
- Good communication skills
- Ability to work Monday through Friday, 8:00 AM to 4:30 PM
- Reliable and punctual
Job Qualifications
- High school diploma or equivalent
- One year of customer service experience or interaction with the public
- Knowledge of medical terminology preferred
- Proficient computer skills
- Ability to communicate effectively with patients, visitors, and staff
- Strong organizational and multitasking abilities
Job Duties
- Greet incoming patients and visitors providing congenial and hospitable customer service
- Refer patients and visitors to appropriate departments or resources
- Notify appropriate resources of patients and visitors arrival in a timely manner
- Assure patient demographics and eligibility are correct
- Receive and forward telephone calls and relay messages per protocol
- Register new patients and schedule appointments for providers and services
- Reschedule appointments and follow up on cancelled and missed appointments
- Collect co-pays and balances and make follow-up appointments as necessary
- Respond to patient and visitor questions in a timely and appropriate manner using knowledge of organizational policies
- Communicate with other departments, team members, physician offices, and hospital as needed for information, follow-up, or problem resolution
- Perform various clerical duties including operating office machines, ordering supplies, and managing mail
- Assist with medical records and clinical personnel as needed
- Maintain work and waiting areas neat and professional
- Perform special projects as assigned
- Adhere to all standards, policies, and procedures of the organization
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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