Medical Office Receptionist - Chandler AZ
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
Premise Health is a leading healthcare organization dedicated to providing high-quality medical services and promoting wellness among client employees and their dependents. With a mission to help people get, stay, and be well, Premise Health partners with various companies to deliver exceptional health care directly at the workplace, ensuring employees have convenient access to medical services. The organization is committed to fostering a supportive and professional healthcare environment that prioritizes quality care and patient satisfaction. Premise Health operates across multiple locations, including a Health Center in Chandler, AZ, where this position is based.
This opportunity is specifically available to milita... Show More
This opportunity is specifically available to milita... Show More
Job Requirements
- High school diploma or equivalent
- experience in medical office or related field preferred
- proficiency with computer systems and scheduling software
- strong communication skills
- ability to multitask
- professionalism and tact
- basic knowledge of medical terminology beneficial
- ability to maintain confidentiality
- must be available for Monday through Friday, 8:00 am to 5:00 pm work schedule
Job Qualifications
- High school diploma or equivalent
- prior experience in a medical office or healthcare setting preferred
- strong computer skills including proficiency with scheduling and billing software
- excellent verbal and written communication skills
- demonstrated interpersonal skills and customer service orientation
- ability to multitask and manage time effectively
- professionalism and tact in all interactions
- basic knowledge of medical terminology and insurance processes is a plus
- ability to maintain confidentiality and comply with healthcare regulations
Job Duties
- Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
- answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
- schedules appointments and enters appointment date and time into computerized scheduler
- conducts reminder calls to all patients
- greets and directs patients, salespeople, and visitors
- registers patients by verifying that patient's record is up to date and accurate and makes appropriate changes in computer system and on patient's chart
- coordinates referrals for patients through insurance and other physician offices or specialists
- prepares all billings in computerized system for processing by finance
- collects payment from patients and reconciles daily cash reports
- looks for ways to improve and promote quality
- demonstrates accuracy and thoroughness
- ability to identify and solve problems in a timely manner by gathering and analyzing information skillfully and developing alternate solutions
- exceptional interpersonal skills including listening and openness to other ideas
- conducts self with professionalism and tact, treating others with respect and consideration
- follows through on commitments
- strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
- demonstrates ability to perform and maintain annual competencies
- may require other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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