Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
long-term disability insurance
short-term disability insurance
401k plan
Paid Time Off
Paid holidays
voluntary life insurance
Medical bridge plan
Job Description
GAP is the longest established gastroenterology practice in the Piedmont Triad area. As an independent, physician-owned GI practice, GAP has built a strong reputation for providing expert care in digestive health, specializing in the diagnosis and treatment of a wide range of gastrointestinal conditions. The practice is dedicated to offering comprehensive services, which include evaluating new patients, conducting consultations, and managing follow-up visits for chronic GI disorders. In addition to routine examinations, GAP’s clinical staff performs laboratory assessments, administers injections, and monitors medication therapies with precision and care.
The practice is equipped with on-site infusion services and assists patients th... Show More
The practice is equipped with on-site infusion services and assists patients th... Show More
Job Requirements
- High school diploma or GED
- Minimum one year of experience in customer service or reception
- Preferably experienced in a medical practice setting
- Ability to perform word processing and basic computer functions
- Completion of a Medical Terminology course is an advantage
- Familiarity with Epic system preferred
Job Qualifications
- High school diploma or GED
- Minimum one year experience in customer service or reception preferably in a medical setting
- Completion of Medical Terminology course is a plus
- Proficient in word processing and computer use
- Experience with Epic electronic health record system preferred
Job Duties
- Welcomes patients, clients, visitors and directs them to appropriate departments
- Phones or pages employees to assist patients and visitors
- Facilitates patient flow and communicates delays
- Follows all safety and security policies
- Screens solicitors for relevance
- Explains financial requirements and collects payments
- Maintains cleanliness and organization of reception and waiting areas
- Provides directions and office contact information
- Updates insurance information in the system
- Communicates patient concerns to management
- Reports system problems promptly
- Ensures patient privacy and confidentiality
- Uses customer service principles to handle patients calmly
- Schedules follow-up appointments
- Performs other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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