Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.30
Work Schedule
Standard Hours
Benefits
competitive salary
Excellent Benefits
generous time off
Weekday schedule
Health Insurance
Dental Insurance
Paid Time Off
Job Description
Valor Healthcare is a distinguished healthcare provider specializing in delivering comprehensive medical services to veterans across the United States. As a veteran- and physician-led organization, Valor Healthcare is deeply committed to honoring those who have served in the military by offering accessible, high-quality health care. Operating over 50 Community Based Outpatient Clinics (CBOCs) in partnership with the U.S. Department of Veterans Affairs (VA), Valor plays a crucial role in supporting the health and well-being of this valued population. The company provides a wide array of medical services tailored to meet local VA medical center needs, including primary care, laboratory diagnostics,... Show More
Job Requirements
- High school diploma or GED
- Minimum 1-year relevant experience in a clinical or call center environment
- Credentialed and in good standing with the Veterans Health Administration
- Current Basic Life Support certification, renewed as required
- Current Advanced Cardiovascular Life Support certification as specified by contract
- Proficiency in written and spoken English
- Ability to provide excellent customer service and maintain organization
- This role is safety sensitive
Job Qualifications
- High school diploma/GED or equivalent education
- Strong computer skills and EMR experience preferred
- Demonstrated high-quality customer service and organization skills
- Minimum 1-year experience in a clinical or call center environment preferred
- Must be credentialed and remain in good standing through the Veterans Health Administration
- Current certification in Basic Life Support with periodic renewals
- Certification in Advanced Cardiovascular Life Support as specified by individual VAMC contract
- Proficiency in written and spoken English
- Energetic and optimistic demeanor
Job Duties
- Actively assist with the administrative support related to patient care
- Input all patients' information into VISTA/CPRS
- Verify any and all clinical reminders due at the time of each patient visit are completed prior to check out
- Check patients in and/or out of the clinic
- Schedule clinic appointments
- Answer phones and timely relay messages
- Fulfill compliance requirements of the Office of Inspector General, Joint Commission, Environment of Care oversight, lab compliance, and other related items
- Remain focused on achieving excellent clinical outcomes through data input accuracy and within VA guidelines
- Provide excellent customer service to veterans, colleagues, and clinic visitors
- Participate in clinic outreach events to support enrollment initiatives
- Support patient enrollment and retention in appointments, follow-up visits, or nurse visits
- Embrace and support new clinical or operational initiatives
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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