Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.38 - $26.65
Work Schedule
Rotating Shifts
Standard Hours
Weekend Shifts
Benefits
premium pay
Career Pathways to Promote Professional Growth and Development
Various medical insurance options
Dental Insurance
Vision Insurance
Tuition Reimbursement
Free parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off
Holiday pay
Community Involvement Opportunities
Visa sponsorship available
Job Description
Endeavor Health is a fully integrated healthcare delivery system dedicated to providing accessible, quality care that is community-connected and vibrant. Serving more than 4.2 million residents across six northeast Illinois counties, Endeavor Health operates over 300 ambulatory locations and eight acute care hospitals including Edward in Naperville, Elmhurst, Evanston, Glenbrook in Glenview, Highland Park, Northwest Community in Arlington Heights, Skokie, and Swedish in Chicago. This expansive network is supported by more than 25,000 team members and over 6,000 physicians, all committed to delivering transformative patient experiences and expert care close to home. Notably, all eight acute care hospitals within this... Show More
Job Requirements
- High school diploma or GED
- One year of customer service work experience or interaction with the public
- Proficient computer skills
Job Qualifications
- High school diploma or GED
- One year of customer service work experience or interaction with the public
- Knowledge of medical terminology preferred
- Proficient computer skills
Job Duties
- Greets incoming patients and visitors at various points of service within the facility providing congenial and hospitable customer service
- Refers patients and visitors to appropriate department or resource
- Notifies appropriate resource of patients and visitors arrival in a timely manner
- Assures patient demographics and eligibility are correct
- Receives and forwards telephone calls and takes and relays messages per protocol
- Registers new patients and schedules appointments for providers and services
- Reschedules appointments and follows up on cancelled and missed appointments
- Collects co pays and balances and makes follow up appointments as necessary
- Responds to patient and visitor questions in a timely and appropriate manner utilizing knowledge of the organizations policies and procedures
- May communicate with other departments, team members, physician offices, the hospital, or patients in response to requests for information, follow-up, or problem resolution
- Performs various clerical duties as needed in assigned work areas
- May order supplies for work area, open mail etc
- Operates standard office machines including computer, calculator, photocopier, fax and credit card terminal
- May assist with medical records and clinical personnel as needed
- Maintains work and waiting areas in a neat and professional manner
- May perform a variety of special projects as assigned
- Adheres to all NCH standards, policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurant, hotel, and hospitality jobs on OysterLink.
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