Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
AD&D insurance
short-term disability
long-term disability
Life insurance
401k with employer match
Paid parental leave
Paid Time Off
Holiday pay
Employee assistance program
Job Description
LifeStance Health is a leading mental health practice group dedicated to providing comprehensive and compassionate mental healthcare services to individuals, families, and communities. As the fastest growing mental health practice in the United States, LifeStance Health focuses on improving mental health outcomes by connecting patients with the best clinicians and innovative treatment options. The company operates a large network of clinics offering in-person and telehealth services, ensuring accessibility and care to everyone, everywhere, every day. LifeStance Health values inclusivity, empathy, courage, and teamwork, striving to cultivate an authentic and supportive environment for both patients and employees. This commitment to high-quality... Show More
Job Requirements
- high school diploma or equivalent
- ability to multitask and prioritize duties
- strong verbal and written communication skills
- proficiency in computer software applications
- experience with electronic medical records preferred
- ability to work independently and as part of a team
- capacity to handle confidential information
- ability to lift and move up to 25 pounds
- physical ability to sit, stand, bend, talk, and hear regularly
Job Qualifications
- high school diploma or equivalent
- associates or bachelor’s degree preferred
- over one year of experience in healthcare operations or customer service
- strong communication skills
- proficient in Microsoft Office and electronic medical records
- ability to handle sensitive and confidential information
Job Duties
- create a positive work environment
- conduct schedule prep process for all patients
- perform general office duties including mail sorting and document scanning
- communicate effectively with peers, clinicians, and patients
- provide exceptional customer service and manage front desk responsibilities
- assist patients with telehealth access and troubleshooting
- collect co-payments and verify insurance eligibility
- support clinicians with administrative duties
- coordinate clinician schedules
- maintain a motivational working environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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