
Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible Schedule
Employee assistance program
Job Description
Better Balance Psychiatry is a dedicated mental health organization that plays a vital role in shaping the culture, guiding behavior, and establishing trust with both clients and team members. Their mission is to broaden access to top-quality mental health care services, particularly in underserved markets, ensuring that patients receive unparalleled care through a team of professionals committed to delivering and supporting best-in-class patient experiences within their clinics. This initiative not only highlights their commitment to mental wellness but also emphasizes their role in reducing barriers to mental health resources for communities that need it most.
The Medical Office Reception... Show More
The Medical Office Reception... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a medical office or healthcare setting preferred
- Proficiency with EMR systems
- Strong communication skills
- Attention to detail
- Ability to multitask and stay organized
- Knowledge of medical terminology and insurance processes
- Ability to maintain patient confidentiality
- Ability to collaborate with medical staff
- Basic administrative skills
Job Qualifications
- High school diploma or equivalent
- Prior experience in a medical office or similar healthcare setting preferred
- Familiarity with EMR systems (e.g., Epic, Athenahealth, eClinicalWorks) a plus
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Knowledge of medical terminology and insurance verification helpful
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Job Duties
- Greet patients and visitors in a professional and friendly manner
- Answer, screen, and route phone calls promptly and accurately
- Schedule, confirm, and cancel appointments using electronic medical record (EMR) systems
- Collect and verify patient insurance information and demographics
- Check patients in and out, ensuring all forms are completed accurately
- Collect co-pays, balances, and other payments
- provide receipts as necessary
- Maintain patient confidentiality in accordance with HIPAA regulations
- Ensure the reception area is clean, organized, and welcoming
- Respond to patient inquiries or direct them to the appropriate staff member
- Perform general administrative duties such as filing, faxing, and copying
- Collaborate with medical assistants, nurses, and physicians for seamless workflow
- Monitor and order office supplies as needed
- Assist in administration of daily TMS treatments
- Assist in Spravato administration and monitoring during treatment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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