Medical Office Receptionist

Winston-Salem, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $18.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

long-term disability insurance

short-term disability insurance

401k plan

Paid Time Off

Paid holidays

voluntary life insurance

Voluntary medical bridge plans

Job Description

Gastroenterology Associates of the Piedmont (GAP) is the longest established gastroenterology practice in the Piedmont Triad area. An independent, physician-owned gastroenterology practice, GAP specializes in comprehensive evaluation and treatment of patients with gastrointestinal conditions. The practice offers a wide range of medical services including new patient evaluations, consultations, and follow-up visits for chronic gastrointestinal diseases. GAP is equipped to handle laboratory tests on-site, performs injections, monitors medication therapies, and offers infusion services within the practice. The clinical staff is highly skilled and assists with various in-office diagnostic and treatment procedures to ensure patients receive streamlined and effective care.

GAP ... Show More

Job Requirements

High school diploma or GED
Minimum of one year experience in customer service or reception, preferably in a medical practice setting
Completion of a course in medical terminology a plus
Word processing and computer experience
Epic experience strongly preferred

Job Qualifications

High school diploma or GED
Minimum of one year experience in customer service or reception, preferably in a medical practice setting
Completion of a course in medical terminology a plus
Word processing and computer experience
Epic experience strongly preferred

Job Duties

Welcomes patients, clients, visitors, determines the purpose of visit and directs them to appropriate person or department
Phones or pages employees to meet patients, clients, visitors and directs to appropriate waiting area as needed
Facilitates patient flow and communicates delays with patients and clinical staff
Follows all GAP policies on safety and security
Appropriately and courteously screens solicitors for relevance to organization needs
Explains financial requirements to the patients or responsible parties and collects copays and coinsurance as required
Responsible for keeping the reception and patient waiting areas and office area clean and organized
Gives directions to the office and departmental contact or staff information following practice procedures
Views and updates insurance card and information in computer system at each visit
Communicates as needed with Clerical Operations Manager and other staff about any patient concerns or issues
Reports system problems promptly
Ensures the privacy and confidentiality of patient information
Uses customer service principles and techniques to deal with patients calmly and pleasantly
Schedules follow-up appointments
Performs other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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