Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee wellness programs
retirement savings plan
flexible scheduling
Telecommuting options
Job Description
The hiring establishment is a growing outpatient behavioral and primary care practice dedicated to providing exceptional patient care in a welcoming and professional environment. This practice focuses on delivering integrated healthcare services combining behavioral health with primary care to offer comprehensive treatment plans tailored to individual patient needs. Known for its commitment to patient-centered care, this medical facility leverages innovative telehealth technologies alongside traditional in-person services to maximize accessibility and convenience for its patients. Employing a collaborative team of clinicians and support staff, the practice fosters a positive and supportive workplace culture, emphasizing continuous improvement in patient experience and operational... Show More
Job Requirements
- High school diploma or equivalent
- proficiency with EMRs and Microsoft Office (Outlook, Word, Excel)
- mediClear or equivalent HIPAA certification
- excellent written and verbal communication skills
- ability to multitask and prioritize
- strong customer service skills
- experience with confidential information handling
Job Qualifications
- Proficiency with EMRs and Microsoft Office (Outlook, Word, Excel)
- Strong written/verbal communication
- excellent customer service
- MediClear or equivalent HIPAA certification (required)
- Ability to multi-task, prioritize, and work both independently and as a team
- Accurate data entry and documentation
- comfortable with confidential information
- Front-desk experience in a medical or behavioral health setting (nice to have)
- Experience supporting telehealth and patient portals (nice to have)
Job Duties
- Welcome patients
- check in/out, confirm demographics, and prep charts
- Verify insurance, resolve eligibility issues, and collect copays/balances
- Manage phones/queues, portal messages, and telehealth access support
- Schedule new, follow-up, and referral appointments
- maintain provider calendars
- Handle documents: scanning, e-fax, shared inbox, letters/forms, release requests
- Triage urgent requests
- escalate per crisis/de-escalation protocols
- Audit schedules for accuracy
- support clinicians with admin needs
- Maintain a clean, positive, and professional practice environment
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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