Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) Plan
Employee Discounts
Paid training
Job Description
We are a reputable healthcare facility committed to providing exceptional patient care and service within a welcoming and professional environment. Our healthcare team is dedicated to maintaining the highest standards of medical practice while ensuring patient comfort and satisfaction. As a medical office, hospital, or clinical setting, we continuously strive to implement effective healthcare practices and embrace technological advancements to improve patient outcomes. Our patients are our top priority, and we believe that the first point of contact, the front desk, plays an integral role in shaping their overall experience.
We are currently seeking a dedicated and professional Front Desk... Show More
We are currently seeking a dedicated and professional Front Desk... Show More
Job Requirements
- Previous experience in a healthcare office hospital or other medical facility highly desired
- previous experience in posting charges and receipt of payments highly desired
- high school diploma or equivalent
Job Qualifications
- Proficiency in medical scheduling and patient service within a healthcare setting
- strong understanding of medical terminology and administrative procedures
- proven ability in establishing rapport with patients staff and supervisors
- experience with electronic health record systems is preferred
- excellent organizational skills with the ability to multitask effectively
- strong communication skills both verbal and written to interact professionally with patients and staff
- attention to detail in maintaining accurate records and documentation
- ability to work independently as well as part of a team in a dynamic environment
Job Duties
- Greet patients and visitors warmly ensuring a positive first impression
- answer phone calls and manage medical scheduling including booking appointments and confirming patient visits
- provide excellent patient service by addressing inquiries and resolving issues promptly
- maintain accurate medical records and ensure confidentiality in compliance with HIPAA regulations
- utilize EHR software for patient management and record keeping
- perform administrative duties such as entering patient insurance information filing data entry and handling correspondence
- check-out patients and collect co-pays deductibles as necessary
- maintain cleanliness and organization of the reception area
- all other duties as assigned by office manager or physician
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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