New York Health

Medical Front Desk Receptionist- Urology

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $24.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k plan
Paid Time Off
Paid holidays

Job Description

New York Health (NYH) is a pioneering healthcare organization dedicated to transforming the healthcare experience through a holistic and integrated approach. As a multidisciplinary team comprising physicians, nurses, and healthcare professionals, NYH is committed to delivering comprehensive, patient-centered care that addresses the diverse needs of individuals across the communities it serves. By leveraging state-of-the-art facilities and innovative practices, NYH aims to set a new benchmark for quality and compassionate healthcare services, fostering lifelong wellness among its patients. The organization's emphasis on collaborative care models cultivates an environment where healthcare providers work closely together to ensure that every aspect of patient... Show More

Job Requirements

  • High school diploma with at least 2 years of patient facing reception experience
  • must be fluent in English/Russian
  • bachelor's degree preferred
  • excellent oral and written communication skills
  • ability to accept direction and work within a team concept
  • strong customer service skills
  • 1 year of EMR experience preferred

Job Qualifications

  • High school diploma with at least 2 years of patient facing reception experience
  • must be fluent in English and Russian
  • bachelor's degree preferred
  • excellent oral and written communication skills
  • ability to accept direction and work within a team concept
  • strong customer service skills
  • 1 year of EMR experience preferred

Job Duties

  • Be responsible for the daily opening and closing procedures of the office
  • welcome all patients and visitors by greeting them in a pleasant, professional manner
  • assist in comforting patients and maintaining reception area
  • answer telephones
  • respond to inquiries
  • resolve issues
  • schedule patient appointments
  • collect co pays and balance total finances of the office on a daily basis
  • assist patients with the completion of all necessary forms and documentation
  • build and maintain patient records through the use of the practice EMR system
  • build, monitor and maintain physician schedules according to suggested scheduling rubrics
  • assist with the daily distribution of quality assurance surveys and prevention screenings
  • monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse
  • monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
  • protect patient privacy by adhering to the HIPAA confidentiality guidelines
  • contribute to a team effort by smoothly transitioning into other related daily roles, as necessary
  • maintain daily operations of the office by following standard policies and procedures
  • perform tasks as assigned for special projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location