Medical Front Desk Receptionist (4pm-8pm, M-F, Some Saturdays & Sundays)
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Work Schedule
Weekend Shifts
Benefits
competitive pay
Part-time schedule
Flexible Hours
Professional work environment
Paid training
opportunities for growth
Job Description
Trusted Results Therapy Group is a reputable mental health agency dedicated to providing high-quality counseling and therapeutic services to individuals and families. With a focus on delivering compassionate care and support, the agency strives to make mental health services accessible and effective for clients from diverse backgrounds. As a community-centered organization, Trusted Results Therapy Group fosters a professional and welcoming environment where clients feel safe and supported throughout their mental health journey. The agency is committed to maintaining excellence in all aspects of its operations, from clinical services to client interactions and administrative support. \n\nThe Front Desk Receptionist role at... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role
- Strong organizational skills
- Excellent communication skills
- Ability to multitask in a fast-paced environment
- Familiarity with Electronic Health Records (EHR) systems preferred
- Knowledge of HIPAA regulations
Job Qualifications
- High school diploma or equivalent
- College degree preferred
- Previous experience in a receptionist or customer service role, preferably in a healthcare or mental health setting
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Ability to manage multiple tasks simultaneously and work in a fast-paced environment
- Familiarity with Electronic Health Records (EHR) systems is preferred
- A compassionate and empathetic demeanor with clients
- Knowledge of HIPAA regulations and confidentiality standards
- Ability to work well in a team and contribute to a positive office environment
Job Duties
- Greet clients and visitors in a warm and professional manner
- Answer phone calls, take messages, and direct inquiries to the appropriate staff member
- Schedule and confirm appointments for clients
- Maintain a clean and welcoming reception area
- Manage client intake forms and ensure all documentation is completed accurately
- Process new client registrations and ensure proper data entry into the Electronic Health Record (EHR) system
- Handle client payments, insurance verification, and co-payments
- Assist in managing the flow of clients and visitors to ensure minimal wait times
- Communicate effectively with clinical staff to ensure timely client services
- Ensure confidentiality and comply with HIPAA regulations in all interactions
- Perform other administrative duties as needed to support the operation of the agency
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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