New York Health

Medical Front Desk Receptionist

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Standard Hours
Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental
Vision
Life insurance
short-term disability
long-term disability
401k plan
Paid Time Off
Paid holidays

Job Description

New York Health (NYH) is a pioneering healthcare organization dedicated to transforming the patient experience through an integrated, holistic approach. As a multifaceted healthcare provider, NYH serves diverse communities by combining the expertise of physicians, nurses, and healthcare professionals who collaboratively address the comprehensive wellbeing of every patient. Their facilities are equipped with cutting-edge technology, enabling the delivery of personalized care that meets the highest standards in the healthcare industry. This commitment to innovation and compassion has positioned NYH as a leader in primary care services, promoting not only the treatment of illness but also lifelong wellness and prevention strategies.Show More

Job Requirements

  • High school diploma with at least 2 years of patient facing reception experience
  • Bachelor's degree preferred
  • Excellent oral and written communication skills
  • Ability to accept direction and work within a team concept
  • Strong customer service skills
  • 1yr of an EMR experience -preferred
  • Bilingual English and Spanish (preferred)

Job Qualifications

  • High school diploma with at least 2 years of patient facing reception experience
  • Bachelor's degree preferred
  • Excellent oral and written communication skills
  • Ability to accept direction and work within a team concept
  • Strong customer service skills
  • 1yr of an EMR experience -preferred
  • Bilingual English and Spanish (preferred)

Job Duties

  • Be responsible for the daily opening and closing procedures of the office
  • Welcome all patients and visitors by greeting them in a pleasant, professional manner
  • Assist in comforting patients and maintaining reception area
  • Answer telephones
  • respond to inquiries
  • resolve issues
  • schedule patient appointments
  • Collect co pays and balance total finances of the office on a daily basis
  • Assist patients with the completion of all necessary forms and documentation
  • Build and maintain patient records through the use of the practice EMR system
  • Build, monitor and maintain physician schedules according to suggested scheduling rubrics
  • Assist with the daily distribution of quality assurance surveys and prevention screenings
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse
  • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines
  • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary
  • Maintain daily operations of the office by following standard policies and procedures
  • Perform tasks as assigned for special projects

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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