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OneOncology

Medical Front Desk Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k plan
Paid Time Off
Paid holidays

Job Description

New York Cancer & Blood Specialists (NYCBS) is a leading healthcare organization dedicated to providing exceptional care to patients affected by cancer and blood disorders. With a team of expert oncologists, hematologists, and healthcare professionals, NYCBS delivers world-class cancer treatment combined with innovative research and a patient-centered approach. The organization is committed to making a meaningful difference in the lives of its patients, their families, and the broader community by offering cutting-edge treatments and compassionate care close to home. NYCBS prides itself on redefining possibilities in the fight against cancer and blood diseases through advanced medical practices and a strong... Show More

Job Requirements

  • High school diploma
  • At least 2 years of patient facing reception experience
  • Excellent oral and written communication skills
  • Ability to accept direction and work within a team concept
  • Strong customer service skills
  • 1 year of EMR experience preferred

Job Qualifications

  • High school diploma
  • At least 2 years of patient facing reception experience
  • Bachelor's Degree preferred
  • Excellent oral and written communication skills
  • Ability to accept direction and work within a team concept
  • Strong customer service skills
  • 1 year of EMR experience preferred

Job Duties

  • Be responsible for the daily opening and closing procedures of the office
  • Welcome all patients and visitors by greeting them in a pleasant, professional manner
  • Assist in comforting patients and maintaining reception area
  • Answer telephones
  • respond to inquiries
  • resolve issues
  • schedule patient appointments
  • Collect co pays and balance total finances of the office on a daily basis
  • Assist patients with the completion of all necessary forms and documentation
  • Build and maintain patient records through the use of the practice EMR system
  • Build, monitor and maintain physician schedules according to suggested scheduling rubrics
  • Assist with the daily distribution of quality assurance surveys and prevention screenings
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse
  • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines
  • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary
  • Maintain daily operations of the office by following standard policies and procedures
  • Perform tasks as assigned for special projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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