You're Viewing 1 Of 95,000+ Jobs On OysterLink
Medical Front Desk Concierge / Patient Experience Coordinator
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
401(k) match
Paid holidays
Job Description
Our specialty medical practice is a leading provider of personalized healthcare services dedicated to delivering exceptional patient care with a focus on professionalism, compassion, and operational excellence. Located in Hoboken, NJ, our practice integrates a patient-centered approach with advanced medical technologies to ensure that every patient receives tailored, attentive care in a warm and welcoming environment. We are proud to offer a supportive workplace culture that values team collaboration, continuous learning, and career advancement opportunities. As a well-established private practice, we are committed to maintaining the highest standards in both clinical services and administrative operations, striving to create a seamless... Show More
Job Requirements
- 2+ years experience in medical front desk or specialty practice
- experience using EMR and scheduling software
- excellent communication skills
- ability to work in a fast-paced environment
- strong organizational skills
- proficiency in patient interaction and problem-solving
- Spanish bilingual is preferred
- ability to maintain professionalism and confidentiality at all times
Job Qualifications
- 2+ years experience in a medical front desk or specialty practice
- experience with Modernizing Medicine (ModMed EMA) preferred
- strong command of EMR systems and scheduling platforms
- excellent communication skills with emotional intelligence and professionalism
- ability to thrive in a high-volume, fast-paced setting
- detail-oriented with a strong sense of accountability
- service-driven mindset with a focus on patient experience
Job Duties
- deliver a white-glove patient experience from check-in through departure
- manage complex scheduling across multiple providers and visit types
- coordinate patient flow to maintain efficiency and minimize wait times
- serve as a liaison between patients, providers, and clinical staff
- handle high-volume calls and time-sensitive patient needs
- verify insurance, secure authorizations, and ensure financial accuracy
- maintain precise documentation within Modernizing Medicine (ModMed EMA)
- uphold a clean, organized, and professional front desk environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Nearby Cities
Jobs By Filter