Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Standard Hours
Benefits
Competitive compensation packages
paid national holidays
floating holidays
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Savings and Retirement Plan
Paid parental bonding leave
Employee Referral Bonus Program
Mentorship programs
Job Description
Hanger, Inc. is a global leader in the orthotic and prosthetic (O&P) industry, dedicated to empowering human potential through advanced clinical care, innovative products, and outstanding customer service. With a rich history spanning over 160 years, Hanger has established itself as the premier provider of O&P solutions, operating the largest network of patient care clinics nationwide. The company’s Patient Care segment focuses on delivering personalized and effective orthotic and prosthetic services that enhance patient mobility and quality of life. Beyond direct patient care, Hanger’s Products & Services segment offers a wide array of branded and private-label O&P devices and components,... Show More
Job Requirements
- High school diploma or equivalent combination of education and experience required
- less than one year of customer service, administrative or related experience required
- experience in a receptionist position or with medical front office procedures preferred
- valid driver’s license and driving record within company motor vehicle safety standards
- ability to key 30 words per minute with accuracy
- ability to use computer including Windows-based software and email
- ability to use office equipment such as fax machines, calculators, postage machines, and copiers
- strong interpersonal, oral and written communication skills
- ability to work with handicapped individuals
- understanding of alpha filing systems
- act with integrity and professionalism in all ways
- patient-centered approach
- willingness to collaborate and innovate
- focus on outcome-oriented work processes
Job Qualifications
- High school diploma or equivalent combination of education and experience
- less than one year of customer service, administrative or related experience
- experience in a receptionist position or with medical front office procedures preferred
- strong interpersonal skills
- excellent oral and written communication skills including telephone communication
- ability to key 30 words per minute with accuracy
- computer proficiency including Windows-based software and email
- ability to use office equipment such as fax machines, calculators, postage machines, and copiers
- understanding of alpha filing systems
- understanding of medical reimbursement and terminology preferred
- ability to work with handicapped individuals
- integrity and professionalism in all interactions
- commitment to patient-centered care
- ability to foster collaboration and continuous innovation
- focus on superior outcomes
Job Duties
- Welcome people as they enter the clinic
- communicate anticipated wait times and/or delays
- check-in patients including verification of demographic and insurance information
- complete patient registration for walk-in patients
- collect all patient out of pocket responsibilities such as deductibles, copays, and co-insurance
- schedule next appointments for patients at check out including cast and measure, delivery, follow up, or prosthetic care plan appointments
- answer incoming calls
- act as a concierge of clinic services including assistance in patient experience programs, support groups, and other resources
- assist RCM team in obtaining missing or additional patient information
- maintain accurate and complete electronic healthcare records on patients
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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