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OneOncology

Medical Font Desk Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $24.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k plan
Paid Time Off
Paid holidays

Job Description

New York Cancer & Blood Specialists (NYCBS) is a distinguished healthcare organization committed to providing exceptional cancer and blood disorder treatments. Located in Brooklyn, NY, NYCBS gathers a team of expert oncologists, hematologists, and healthcare professionals passionate about making a tangible difference in their patients' lives, families, and communities. The organization emphasizes cutting-edge treatments, innovative research, and a compassionate, patient-centered approach to redefine the possibilities in cancer and blood disorder care. This commitment to healing, hope, and advanced care has positioned NYCBS as a leader in oncology and hematology services within New York and beyond.

As a Medical Front Desk... Show More

Job Requirements

  • High school diploma with at least 2 years of patient facing reception experience
  • bachelor’s degree preferred
  • excellent oral and written communication skills
  • ability to accept direction and work within a team concept
  • strong customer service skills
  • 1yr of an EMR experience preferred

Job Qualifications

  • High school diploma
  • at least 2 years of patient facing reception experience
  • bachelor’s degree preferred
  • excellent oral and written communication skills
  • ability to accept direction and work within a team concept
  • strong customer service skills
  • 1yr of an EMR experience preferred

Job Duties

  • Be responsible for the daily opening and closing procedures of the office
  • welcome all patients and visitors by greeting them in a pleasant, professional manner
  • assist in comforting patients and maintaining reception area
  • answer telephones
  • respond to inquiries
  • resolve issues
  • schedule patient appointments
  • collect co pays and balance total finances of the office on a daily basis
  • assist patients with the completion of all necessary forms and documentation
  • build and maintain patient records through the use of the practice EMR system
  • build, monitor and maintain physician schedules according to suggested scheduling rubrics
  • assist with the daily distribution of quality assurance surveys and prevention screenings
  • monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse
  • monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
  • protect patient privacy by adhering to the HIPAA confidentiality guidelines
  • contribute to a team effort by smoothly transitioning into other related daily roles, as necessary
  • maintain daily operations of the office by following standard policies and procedures
  • perform tasks as assigned for special projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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