Medical Assistant - Receptionist
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
basic life insurance
short-term disability
long-term disability
Vision Insurance
Life insurance buy-up options
Pet insurance
401(k) with employer matching
Paid Time Off
Professional Development
Job Description
Planned Parenthood of Tennessee and North Mississippi (PPTNM) is a renowned healthcare provider with a legacy spanning over 75 years of delivering compassionate, affordable, and high-quality reproductive healthcare services. With health centers strategically located in Memphis, Nashville, and Knoxville, PPTNM has established itself as a trusted entity committed to empowering individuals through exceptional patient care, accurate sexual health education, and steadfast advocacy for reproductive rights. The organization is deeply rooted in its mission to enhance the health and well-being of the community by offering nonjudgmental, inclusive, and comprehensive sexual healthcare to all individuals.
As a Medical Assistant - Reception... Show More
As a Medical Assistant - Reception... Show More
Job Requirements
- strong commitment to PPTNM's mission of providing nonjudgmental, inclusive, and accessible healthcare
- excellent communication skills, both verbal and written
- ability to work in a fast-paced setting while managing multiple responsibilities
- a proactive and team-oriented attitude, willing to adapt to the needs of the clinic
- strong attention to detail and organizational skills
Job Qualifications
- high school diploma or GED required
- certification as a Certified Medical Assistant (CMA) or a valid Licensed Practical Nurse (LPN) license required
- 1-2 years of experience in a healthcare or direct customer service role preferred
- experience in reproductive healthcare or a medical office setting is a plus
- familiarity with electronic health records (EHR) systems, preferably EPIC
- ability to work flexible hours, including some evenings and weekends
Job Duties
- greet and prepare patients for exams and procedures with professionalism and care
- take and record vital signs, medical history, and patient intake information
- ensure exam rooms are properly stocked, cleaned, and sanitized before and after each visit
- assist clinicians with gynecological and reproductive health procedures, ensuring patients feel comfortable and informed
- perform essential lab functions, including phlebotomy, urinalysis, pregnancy tests, and processing lab specimens, STI testing and screening
- provide patient education on reproductive health, birth control options, STI prevention, and general wellness
- maintain accurate documentation and ensure compliance with HIPAA regulations
- answer and triage patient inquiries over the phone, schedule appointments, and manage patient records using electronic health records (EHR) systems - EPIC
- collaborate with a supportive and mission-driven healthcare team to optimize clinic efficiency and patient care
- contribute to a welcoming and inclusive environment for patients of all backgrounds
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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