Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive pay
Incentives
Referral bonuses
403(b) employer contributions
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Mental Health Resources
Paid Time Off
Parental leave
FMLA leave
short-term disability
long-term disability
Backup care for children and elders
Tuition Assistance
Professional Development
Continuing education support
Job Description
Roper St. Francis Healthcare is a well-respected and comprehensive healthcare system based in Charleston, South Carolina. Renowned for its commitment to delivering high-quality patient care, Roper St. Francis serves the medical needs of the South Carolina community with a focus on innovation, compassion, and collaboration. As one of the leading providers in the region, this healthcare establishment emphasizes a patient-centered approach that ensures exceptional service and clinical excellence across a wide range of specialties and services. The organization is dedicated to fostering a supportive environment for both patients and employees, promoting professional growth and well-being.
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Job Requirements
- High school diploma or GED
- At least one year of medical office experience strongly preferred
- Strong patient-centered focus
- Effective verbal and written communication skills
- Ability to work collaboratively with clinical team
- Ability to handle multiple competing priorities
- Problem-solving and good judgment skills
- Pleasant and helpful telephone and patient interaction skills
- Clear and concise speech
- Ability to understand and follow instructions
- Data entry accuracy
- Ability to balance charges and payments
- Ability to perform intermittent standing, walking, sitting
- Ability to lift or move items up to 50 lbs
- Ability to use hands and fingers dexterously
- Corrected hearing and vision within normal range
- Ability to read and comprehend
- May be required to take call or work weekends or holidays
- Comfortable working in a medical office environment with potential exposure to infectious materials
Job Qualifications
- High school diploma or GED
- At least one year of experience in a medical office strongly preferred
- Proficient in Practice Management System and Electronic Health Record system
- Strong patient-centered focus
- Effective verbal and written communication skills
- Ability to work as part of a clinical team
- Ability to establish and maintain effective working relationships
- Strong organizational and multitasking skills
- Good problem-solving and judgment skills
- Ability to greet patients pleasantly and answer phones clearly
- Ability to read and follow oral and written instructions
- Ability to key data accurately into medical computer system
- Ability to balance charges and payments
Job Duties
- Greet, instruct, direct and schedule patients and family members
- Work with patients to schedule appointments that best meet their needs
- Assist patients with selection of a primary care clinician
- Handle prescription requests and medical chart information accurately
- Schedule referrals and ensure insurance referrals are made if required
- Answer telephone and direct calls to appropriate parties
- Collect co-payments and deductibles at time of service
- Post CPT and ICD-9 codes with associated charges and payments
- Balance daily transactions and prepare deposits
- Coordinate care with clinical team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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