Mayborn Center - Administrative Assistant II

Killeen, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $23.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Flexible Schedule

Employee assistance program

Paid holidays

Job Description

The Mayborn Civic and Convention Center is a prominent venue known for hosting a wide variety of events including corporate meetings, conventions, social gatherings, and cultural activities. As a well-established facility within the community, the Mayborn Center prides itself on providing exceptional service to its guests and clients. Situated in a bustling environment, the center offers state-of-the-art amenities and versatile spaces designed to accommodate events of all sizes. The center is dedicated to ensuring that visitors have a memorable and positive experience, maintaining high standards of professionalism and customer satisfaction throughout all interactions.

The role of the Guest Experience... Show More

Job Requirements

Combination of education and experience equivalent to an Associate's Degree in Event Management, Hospitality, Tourism, Public Relations, or related field
three years of experience in administrative, receptionist, or related field
proficient in Microsoft Office Suite, including PowerPoint

Job Qualifications

Combination of education and experience equivalent to an Associate's Degree in Event Management, Hospitality, Tourism, Public Relations, or related field
three years of experience in administrative, receptionist, or related field
proficient in Microsoft Office Suite, including PowerPoint
combination of education and experience equivalent to a Bachelor's Degree in Event Management, Hospitality, Tourism, Public Relations, or related field
one year of experience in customer service, events, hospitality or related field
experience with CRMs, scheduling and/or booking software
familiarity with Momentus

Job Duties

Greets and assists incoming guests to the Mayborn Center Business Office with a professional and welcoming demeanor
answers incoming phone calls courteously and directs them to the appropriate division
communicates positively and knowledgeably about the Mayborn to guests and city departments
stays current on the Mayborn's pricing, offerings, and policies to inform walk-in guests and prospective clients
follows up on proposals and contracts via phone and email in a timely manner
coordinates with the Tourism Division for scheduled and upcoming tours
conducts all facility tours for both scheduled and walk-in guests
provides daily administrative support to the Venue and Guest Experience Manager and assists Event and Operations Coordinators as needed
supports the Operations Coordinator in processing payments using Momentus software, including for additional services such as RV spaces
handles and tracks all internal city booking requests using the Momentus system
maintains and organizes event-related documents, including insurance certificates and security proofs both digitally and in hard copy
prepares and updates monthly PowerPoint slides for lobby monitors, ensuring brand consistency in collaboration with the CTE Team
keeps the Mayborn Outlook calendar current with all event statuses booked, pending, cancelled, and communicates updates to all departments
monitors and maintains office supply inventory, reordering supplies as needed
maintains a clean and professional front desk and reception area at all times
follows City policies, procedures, and safety guidelines
performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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