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Matchday Ticket Operations - Seasonal

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $28.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

seasonal employment
training provided
Flexible Schedule
Experience in professional sports environment
opportunity to develop communication skills
Work in a team-oriented setting
Engagement in live events

Job Description

Columbus Crew is a prominent professional soccer club based in Columbus, Ohio, participating in Major League Soccer (MLS). Known for its dedicated fanbase and vibrant game-day atmosphere, Columbus Crew offers top-tier sporting events and entertainment experiences. The organization is committed to delivering exceptional service and memorable experiences to all attendees at their stadium and affiliated venues. This commitment extends to all aspects of fan interaction, ensuring that visitors enjoy seamless and enjoyable experiences from ticket purchase to stadium entry.

The Ticket Sales and Support Representative role at Columbus Crew is a dynamic and crucial position within the organization. This ... Show More

Job Requirements

  • High school diploma
  • Strong verbal and written communication skills
  • Proven organization skills
  • Computer literate
  • Strong customer service skills preferred
  • Ticketmaster and Archtics experience a plus
  • Must possess a willingness to learn and adapt to change in a fast-paced professional setting

Job Qualifications

  • High school diploma
  • Strong verbal and written communication skills
  • Proven organization skills
  • Computer literate
  • Strong customer service skills preferred
  • Experience with Ticketmaster and Archtics ticketing software a plus
  • Willingness to learn and adapt in a fast-paced setting

Job Duties

  • Sell tickets using Archtics ticketing software
  • Troubleshoot ticket issues for customers
  • Support ticket scanning at the ticket office
  • Manage ticket entry at stadium gates
  • Maintain professional and courteous communication with customers
  • Communicate clearly and persuasively in various situations
  • Ensure smooth customer experience during home matches and events

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location