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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.00 - $27.00
Work Schedule
Flexible
Benefits
competitive pay
Team member discount
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending arrangement
Disability insurance
Life insurance
Employee assistance program
retirement plans
Paid Time Off
sick leave
Reduced cost ORCA Card
Education support
Career development opportunities
Job Description
Metropolitan Market, LLC is a specialty grocery store chain based in the Pacific Northwest, known for its focus on providing high-quality, artisanal, and locally sourced products combined with exceptional customer service. The company prides itself on a commitment to food safety, community involvement, and sustainability. Operating primarily in the Seattle area, Metropolitan Market offers a welcoming shopping environment with a curated selection of specialty foods, including fresh produce, bakery items, prepared meals, and an extensive cheese department. The establishment is dedicated to fostering a positive work culture where team members are empowered through training and career development opportunities, ensuring a... Show More
Job Requirements
- Minimum four years' experience in cheese product merchandising, production, sanitation, and sales
- Must possess a minimum of three years of customer service experience
- One year supervisory experience in a cheese service environment preferred
- Demonstrates a high-level of self-motivation
- takes initiative
- problem solves
- Possesses comprehensive product information with a proven history of using knowledge to best service customers
- Strong communication skills
- Ability to effectively follow-through
- Excellent time management and organizational skills
- Proven ability to positively affect sales generation
- Able to work a flexible schedule, including evenings, weekends, and holidays
Job Qualifications
- Minimum four years' experience in cheese product merchandising, production, sanitation, and sales
- At least three years of customer service experience
- Supervisory experience in a cheese service environment preferred
- Demonstrated self-motivation and initiative
- Proven problem-solving abilities
- Comprehensive product knowledge in specialty cheeses and related products
- Strong interpersonal and communication skills
- Ability to manage time and organize responsibilities effectively
- Track record of driving sales growth
- Flexibility to work varied schedules including evenings, weekends, and holidays
Job Duties
- Ensures proficiency in cheese production tasks
- consistently achieves all cheese production procedures, sanitation, and cutting and wrapping standards
- ensures cheese quality and freshness through product rotation and portion control
- works to guarantee products are properly labeled
- promptly notifies Prepared Foods managers of any difficulties with labeling procedures or equipment
- Ensures effective ordering of specialty cheese products
- maintains product inventory at a level that promotes creative, effective merchandising, and maximizes sales potential
- Assesses product quality and provides timely feedback to Prepared Foods Manager, Prepared Foods Assistant Manager, Prepared Foods & Cheese Coordinator, and/or vendors
- Maintains stocking standards that ensure high product quality, including rotation procedures
- Incorporates cleaning with stocking and rotation requirements
- Develops and maintains specialty cheese product information material
- including beverage, fruit, and food pairings, to ensure increased sales, customer satisfaction, and repeat business
- Readily participates in product promotions and focuses
- Adheres to food temperature requirements, including hot and cold holding specifications
- promptly discards any products that do not meet HACCP and Department of Health standards or appear less than presentable under Metropolitan Market's quality expectations
- Effectively trains Cheese Department team members in the areas of cheese production including, packaging, portion control, equipment uses, and proper handling and storage of products
- Provides outstanding customer service and readily communicates product information to increase sales and meet revenue goals
- uses product information to increase sales and best service customers
- Provides basic cheese knowledge and product information to the Cheese Department team members
- coaches how to discuss products with customers in an appealing manner when educating and sampling cheese with team members
- Assists with quarterly physical inventories and practices inventory control
- Prevents internal and external loss
- Demonstrates dependability and flexibility
- meets attendance requirements
- Performs other duties as assigned by the Prepared Foods management
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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