Marriott Springfield Downtown - Front Desk Supervisor
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Conveniently located in downtown Springfield, our inviting hotel offers an exceptional blend of comfort, convenience, and hospitality for a wide variety of guests including families, business travelers, and couples seeking romantic getaways. Our spacious rooms are designed to provide a relaxing retreat with amenities such as complimentary Wi-Fi access, plug-in panels for streaming media, and plush bedding to ensure every stay is restful and enjoyable. The hotel also boasts rich culinary experiences with a restaurant serving delicious meals and an award-winning sports bar for lighter fare and drinks. Beyond accommodation and dining, our property features classically-designed meeting and event venues... Show More
Job Requirements
- High school diploma or equivalent
- At least 2 to 3 years of progressive experience in a hotel or related field
- Previous supervisory experience preferred
- Must have a valid driver’s license
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Qualifications
- High school diploma or equivalent
- At least 2 to 3 years of progressive experience in a hotel or related field
- Previous supervisory experience preferred
- Strong leadership and communication skills
- Ability to handle guest issues with professionalism
- Basic knowledge of hotel management and revenue strategies
Job Duties
- Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free
- Act as the go-to person for reservations, VIP requests, and guest services
- Track logs, manage messages and packages to ensure efficient front desk operations
- Monitor and strategize room rates, packages, and promotions to boost hotel revenue
- Build and lead a strong, communicative team
- Train new associates to uphold service standards
- Address guest concerns and workplace issues confidently while maintaining safety and standards
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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