Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Marriott Knoxville Downtown is a distinguished hotel located adjacent to the Convention Center in Knoxville, Tennessee, making it an excellent choice for both business and leisure travelers. This centrally located hotel offers unparalleled convenience, being within walking distance of several notable attractions such as the Knoxville Museum of Art, historic Market Square, and the University of Tennessee. With a focus on providing exceptional service and a wide array of amenities, Marriott Knoxville Downtown ensures a seamless and carefree stay for all its guests.
The property boasts the WINDOWS ON THE PARK Restaurant and Lounge, which is known for servin... Show More
The property boasts the WINDOWS ON THE PARK Restaurant and Lounge, which is known for servin... Show More
Job Requirements
- At least 5 years of progressive experience in a hotel or related field
- a 2-year college degree and 3 or more years of related experience
- or a 4-year college degree and at least 1 to 2 years of related experience
- or a Culinary Degree with 1 to 2 years of progressive experience in a hotel or related field
- proficiency in Windows operating systems
- knowledge of company approved spreadsheets and word processing
- supervisory experience
- ability to work flexible schedule
- excellent communication skills
- problem-solving skills
- ability to work under pressure
- effective interpersonal listening skills
- ability to understand financial data and basic arithmetic
- emotional composure under stress
Job Qualifications
- At least 5 years of progressive experience in a hotel or a related field
- a 2-year college degree and 3 or more years of related experience
- or a 4-year college degree and at least 1 to 2 years of related experience
- or a Culinary Degree with 1 to 2 years of progressive experience in a hotel or related field
- must be proficient in Windows operating systems, company approved spreadsheets and word processing
- supervisory experience required
- ability to work a flexible schedule
- must be able to convey information and ideas clearly
- must be able to evaluate and select among alternative courses of action quickly and accurately
- must work well in stressful, high pressure situations
- must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
- must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests
- must be able to work with and understand financial information and data, and basic arithmetic functions
- must maintain composure and objectivity while under pressure
Job Duties
- Approach all encounters with guests and employees in a friendly, service oriented manner
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working
- Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
- Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid
- Maintain a friendly and warm demeanor at all times
- Fulfill all supervisory duties of the hotel's kitchens
- Ensure that all kitchen personnel fulfill their job functions appropriately
- Create menus and food presentation
- Address and resolve all customer problems in an efficient and effective manner
- Perform spot checks for menu accuracy and taste
- Minimize spoilage, waste and over production
- Regularly review house counts, forecasts and VIP lists
- Monitor all Banquet and Catering activity
- Maintain all kitchen inventories
- Prepare annual reviews of employees
- Assist in the achievement of departmental objectives and goals
- Expedite peak meal periods by maintaining a 'hands on' approach
- Works within monthly set food cost budget, adjust food requisitions and controls waste
- Monitors food outlets, buffets, stations and food displays for creativity, quality, cleanliness and food safety
- Assures timely set up, schedules well trained cooks in all areas in proper uniform
- Performs other activities as assigned
- Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology
- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other employees
- Ensure that plating standards and use records are posted according to Aimbridge Hospitality standards
- Review food sales for accuracy daily
- Plan employee menus and oversee Employee Break room
- Oversee all outlets and banquet food display merchandising, including prop use and buffet decoration
- Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs
- Maintain required pars of all stock
- Perform any other duties as requested by the General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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