Marriott Kansas City Country Club Plaza - Front Desk Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Aimbridge Hospitality is a leading global hotel management company committed to delivering exceptional guest experiences and operational excellence. With a diverse portfolio of properties across the country, Aimbridge Hospitality fosters a culture of innovation, guest-centric service, and employee development. Their dedication to creating memorable stays for guests sets them apart in the hospitality industry. The company offers robust career growth opportunities for passionate individuals who thrive in dynamic environments and are eager to contribute to the success of premier hotel brands.
At the Kansas City Marriott Country Club Plaza, an elegant and recently redesigned hotel, guests enjoy luxury accommodations, conv... Show More
At the Kansas City Marriott Country Club Plaza, an elegant and recently redesigned hotel, guests enjoy luxury accommodations, conv... Show More
Job Requirements
- 2 year college degree with 3 or more years of related experience or a 4 year college degree with at least 1 year of related experience
- 5+ years of progressive experience in a hotel or related field with supervisory experience
- proficient in Windows operating systems spreadsheets and word processing
- effective in handling stressful high pressure situations while maintaining composure and objectivity
- valid driver license from the applicable state
Job Qualifications
- 2 year college degree with 3 or more years of related experience or a 4 year college degree with at least 1 year of related experience
- 5+ years of progressive experience in a hotel or related field with supervisory experience
- proficient in Windows operating systems spreadsheets and word processing
- effective in handling stressful high pressure situations while maintaining composure and objectivity
- valid driver license from the applicable state
Job Duties
- deliver standout service from check-in to check-out making sure every guest feels welcomed heard and cared for throughout their stay
- motivate coach and guide your team to shine keeping standards high procedures smooth and morale even higher
- spot issues before they happen and solve problems like a pro ensuring seamless operations and guest satisfaction
- maximize room revenue with smart rate strategies and maintain clear and effective communication with guests and team members
- oversee front desk operations including managing reservations billing and guest requests
- train and develop front desk staff fostering a positive and productive work environment
- ensure compliance with hotel policies safety regulations and brand standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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