Marriott Kansas City Country Club Plaza - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Kansas City Marriott Country Club Plaza is a sophisticated hotel designed to cater to the comfort and luxury that travelers demand when away from home. Situated in a prime location with convenient access to popular local attractions such as Uptown Theater, Sprint Center, Westport, and the Kansas City Art Institute, this elegant property serves as an ideal base for both business and leisure travelers. The hotel boasts stylishly redesigned rooms and suites equipped with modern amenities including large flat-panel TVs, complimentary Wi-Fi, and spa-inspired bathrooms. Guests can enjoy a restful night's sleep thanks to the luxury bedding provided. Additionally, the... Show More
Job Requirements
- high school diploma or equivalent
- experience in hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
Job Qualifications
- high school diploma or equivalent
- experience in hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication and interpersonal skills
- ability to multitask and handle stressful situations gracefully
- strong problem-solving skills and quick decision-making abilities
Job Duties
- welcome guests warmly and manage smooth check-ins and check-outs
- respond to guest inquiries and requests with professionalism and friendliness
- handle hotel reservations and update booking systems accurately
- communicate effectively with team members to ensure seamless operations
- resolve guest issues promptly by providing efficient solutions
- maintain organized and precise front desk records and financial details
- multitask various responsibilities while maintaining a calm and approachable demeanor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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