Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our premier hotel, located just minutes away from Lucas Oil Stadium and other popular local attractions, is a vibrant hospitality establishment where comfort, convenience, and exceptional service come together. Featuring an on-site restaurant, Skylight Bistro & Bar, our hotel takes pride in offering guests a diverse menu crafted with fresh Indiana ingredients served daily for breakfast and dinner. Guests can unwind in well-appointed rooms equipped with plush beds, high-tech flat-screen TVs with premium channels, and enjoy seamless connectivity through high-speed Wi-Fi. To encourage wellness and recreation, the hotel also boasts a modern fitness center and a refreshing indoor pool. Beyond... Show More
Job Requirements
- High school diploma or equivalent
- At least 2 years of progressive experience in a hotel or related field
- Supervisory experience
- Proficient in Windows operating systems
- Ability to communicate information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful, high pressure situations
- Ability to maintain composure and objectivity under pressure
- Ability to handle workplace problems effectively
- Ability to assimilate and adjust complex information
- Effective listening skills
- Ability to understand financial information and basic math
Job Qualifications
- High school diploma or equivalent
- At least 2 years of progressive experience in a hotel or related field
- Supervisory experience
- Proficiency in Windows operating systems
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative actions quickly and accurately
- Ability to work well in stressful, high pressure situations
- Ability to maintain composure and objectivity under pressure
- Effective problem handling including anticipation, prevention, and resolution
- Capacity to assimilate complex information from various sources
- Effective listening and clarification of concerns from co-workers and guests
- Ability to understand financial information and perform basic arithmetic functions
Job Duties
- Approach all encounters with guests and employees in a friendly, service oriented manner
- Maintain regular attendance in compliance with Aimbridge Hospitality standards
- Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag
- Comply with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
- Comply with certification requirements such as Food Handlers, Alcohol Awareness, CPR & First Aid
- Prepare schedules and wage progress reports for all banquet employees
- Prepare payroll and tip distribution for the Banquet department
- Assist in setup, service, and breakdown of banquet functions
- Coordinate banquet food and beverage requirements with relevant departments
- Keep kitchen informed of accurate counts for plating
- Recruit, hire, train and evaluate banquet personnel with Food & Beverage Manager assistance
- Review menu/service with Catering Manager and Food Production Manager/Assistant
- Maintain up-to-date details on banquet functions and communicate to supervisors
- Provide ongoing training for captains/hourly employees to uphold service standards
- Respond to guest requests as needed
- Prepare banquet checks, obtain guest signatures and inform clients of payment procedures
- Notify Banquets Director or F&B Manager about materials and equipment needs
- Requisition liquor and supplies for banquet bars
- Ensure safety, sanitation, and cleanliness of service areas
- Implement loss prevention programs among service employees
- Attend weekly Food & Beverage meetings for interdepartmental communication
- Participate in required M.O.D. coverage
- Conduct menu classes for staff development
- Attend daily Banquet Event Order (BEO) meetings
- Foster professional relationships and open communication
- Ensure pre-meal meetings are conducted for all functions
- Control and audit alcoholic and non-alcoholic beverages
- Review banquet staff hours for payroll and submit timely to accounting
- Supervise banquet captains/supervisors and observe hourly service personnel performance
- Assist Banquets Director and Catering Manager with special promotions or changes
- Maintain and control all service equipment, write service requests as necessary
- Cross-train as a manager/supervisor in other Food & Beverage outlets
- Assist audio/visual company as necessary
- Be familiar with the operation of the P.O.S. system
- Correct hazards and notify General Manager or Banquets Director
- Submit orders for supplies to General Manager or Banquets Director and maintain inventory
- Handle lost and found items according to standards
- Perform other duties as requested by Banquets Director or General Manager
- Access back of house areas and sensitive information as needed
- Handle cash, prepare and deposit cash drops, secure and balance bank
- Interact with guests and colleagues, sometimes unsupervised
- Control access to sensitive hotel premises including master keys and secured files
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: