Marriott Austin North - Front Desk Assistant Manager OEM
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k plan
Job Description
Aimbridge Hospitality is a leading global third-party hotel management company dedicated to providing exceptional guest experiences and maximizing property value for owners. With a diverse portfolio of properties spanning various hotel brands and market segments, Aimbridge Hospitality prides itself on its commitment to operational excellence, innovation, and employee development. The company fosters a culture of collaboration, inclusivity, and continuous learning that empowers its team members to deliver superior service and achieve both personal and professional growth.
Marriott Austin North, a distinguished property within the Aimbridge Hospitality portfolio, is located just north of downtown Austin. The hotel offers guests a welcomin... Show More
Marriott Austin North, a distinguished property within the Aimbridge Hospitality portfolio, is located just north of downtown Austin. The hotel offers guests a welcomin... Show More
Job Requirements
- 2-year college degree with 3 or more years of related experience or 4-year college degree with at least 1 year of related experience
- 3-5 years of progressive experience in hotel or related field preferably with supervisory experience
- Ability to handle stressful high-pressure situations while maintaining composure and objectivity
- Compliance with certification requirements including Food Handlers, Alcohol Awareness, CPR, and First Aid
- Strong organizational and multitasking skills
- Excellent communication and problem-solving abilities
Job Qualifications
- 2-year college degree with 3 or more years of related experience or 4-year college degree with at least 1 year of related experience
- 3-5 years of progressive experience in hotel or related field preferably with supervisory experience
- Effective in handling stressful high-pressure situations while maintaining composure and objectivity
- Strong leadership and interpersonal skills
- Knowledge of hotel management software and front desk operations
- Compliance with certification requirements such as Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Duties
- Provide excellent customer service and a warm guest welcome
- Lead, coach, and motivate the front desk team to maintain high standards
- Manage front office operations to ensure smooth and efficient workflows
- Handle guest complaints and resolve issues promptly and professionally
- Oversee room revenue management and assist in driving occupancy rates
- Maintain accurate records and ensure compliance with brand standards
- Collaborate with other departments to enhance the overall guest experience
Browse restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: