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Marriott Ann Arbor Ypsilanti at Eagle Crest - Banquets Captain
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.00
Work Schedule
Flexible
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The Ann Arbor Marriott Ypsilanti at Eagle Crest is an upscale hotel located just a short five-minute walk from the scenic Ford Lake. This elegant establishment boasts well-appointed, air-conditioned guestrooms featuring luxurious marble bathrooms and premium bathroom amenities designed for ultimate guest comfort. Guests visiting the hotel have access to a variety of lavish amenities including a relaxing hot tub and an inviting indoor pool, perfect for unwinding after a busy day. Dining options at the hotel are varied and sophisticated, with Bentley's American Grille offering a selection of American dishes for breakfast and lunch. For evening dining and socializing,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience in hotel or related field
- Supervisory experience preferred
- Alcohol Awareness Certification as per state laws
- Excellent communication skills
- Strong decision-making and problem-solving abilities
- Ability to work under pressure
- Proficiency in financial and inventory management
Job Qualifications
- Minimum of 1 year progressive experience in a hotel or catering environment
- High school diploma or equivalent required
- College coursework in hospitality or related field is a plus
- Previous supervisory experience preferred
- Alcohol Awareness Certification compliant with state regulations
- Excellent communication and problem-solving skills
- Ability to perform well under pressure with initiative
- Strong proficiency in financial tasks and arithmetic
Job Duties
- Lead the charge in setting up, servicing, and breaking down banquet events ensuring all details match the Banquet Event Orders
- Maintain high standards of appearance, service, and safety while enforcing policy and liquor law compliance
- Rally the banquet team, assign tasks, conduct pre-event huddles, and train new staff
- Serve as liaison between Sales, Catering, and guests, resolving issues and managing complaints effectively
- Manage schedules, wage reports, inventory, and oversee beverage service including cash handling and paperwork
- Assist with audio/visual support, attend meetings, handle lost and found, and secure sensitive areas representing the company with integrity
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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