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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $150,000.00
Work Schedule
Standard Hours
Benefits
Benefits from day one
401(k) matching
Paid Time Off
Opportunities for advancement
Paid sick time
Job Description
Hilton Grand Vacations (HGV) is a leading hospitality company specializing in vacation ownership and resort experiences. Renowned for its commitment to exceptional service and a culture that fosters work-life balance, HGV has earned numerous accolades, including being named one of Newsweek's "America's Greatest Workplaces for Parents & Families." With over 30 years of delivering memorable experiences, HGV operates a diverse portfolio of resorts, call centers, and corporate offices, all driven by its core values of integrity, teamwork, and outstanding guest service. Employees at HGV enjoy a supportive environment with comprehensive benefits starting from their first day.
The role of Tra... Show More
The role of Tra... Show More
Job Requirements
- High school diploma/GED
- Three or more years of experience in marketing, sales, or training
- Minimum one year of people management or experience leading a team in sales or marketing
- Strong relationship skills and ability to manage key stakeholders
- Proficient using Microsoft Office including Word and PowerPoint
- Proven ability to work independently and recognize when to involve others
- Experience facilitating and collaborating with groups or teams
- Strong written and verbal communication skills
- Experience training or coaching others
- Preferred candidate to be located in Honolulu, HI or willing to relocate to Honolulu, HI
Job Qualifications
- High school diploma/GED
- Three or more years of experience in marketing, sales, or training
- Minimum one year of people management or experience leading a team in sales or marketing
- Strong relationship skills and ability to manage key stakeholders across disciplines
- Proficient using Microsoft Office including Word and PowerPoint
- Proven ability to work independently and engage other teams when needed
- Experience facilitating and collaborating with groups or teams
- Strong written and verbal communication skills
- Experience training or coaching others to maximize results
- Preferred location in Honolulu, HI or willingness to relocate
- Bachelor's degree or Master's degree
- Two or more years of managerial experience
- Ability to speak, read, or write Japanese
- Experience within a branded timeshare organization
Job Duties
- Shape and define strategic plan for marketing training programs for applicable region to exceed company objectives
- Consult with on-site leadership team regularly to identify training needs
- Develop and implement creative and engaging learning solutions in the form of instructor led, job aids, and other relevant training materials
- Conduct regular needs analysis to determine the most appropriate training intervention
- Utilize effective measurement tools such as surveys, assessments, and performance metrics to determine training effectiveness
- Conduct train-the-trainer sessions and ongoing development sessions for on-site training staff and site management, including group and one-on-one coaching
- Maintain all aspects of training facilitation including classroom management, preparation, presentation, participation management, coaching others, and technology utilization
- Deliver new-hire training including follow-up and relevant curriculum
- Communicate new product initiatives and policy changes impacting training programs or material
- Maintain and regularly update training materials using MS Word, PowerPoint, Excel, Teams, and Outlook
- Develop tools to benchmark and identify industry best practices and incorporate findings internally
- Partner with HGV Learning and Development team for consistency and best practice sharing
- Select appropriate learning solutions vendors when necessary
- Provide information on annual budget and resources needed
- Work as Manager on Duty (MOD) for various desk locations to support marketing teams and coach/train members to drive business results
- Facilitate other training programs as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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