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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
employee discount
Health Insurance
Paid Time Off
401(k)
Vision Insurance
Job Description
Hilton Grand Vacations is a prominent leader in the vacation ownership industry, known for its unwavering commitment to quality, innovation, and growth. As a respected brand within the hospitality sector, Hilton Grand Vacations operates resorts and vacation ownership properties across various destinations, offering its guests memorable experiences and exceptional service. The company prides itself on fostering a positive work culture and dedicates itself to providing a supportive environment where employees, or Team Members as they are called, can thrive and contribute meaningfully to the company’s success. Hilton Grand Vacations is also recognized for its diversity and inclusion, ensuring equal opportunity... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in marketing or sales preferred
- excellent communication skills
- ability to work flexible schedules including weekends and holidays
- intermediate proficiency with Microsoft Office and operating systems
- strong attention to detail
- positive attitude and engaging personality
- ability to multitask and prioritize
- willingness to work varied hours as required by business needs
Job Qualifications
- Engaging personality and positive demeanor
- excellent communication skills
- ability to work in fast-paced environment
- intermediate computer proficiency with ability to learn
- alertness and attention to detail
- desire to prioritize multiple priorities and duties
- available to work flexible schedules as needed to complete projects
Job Duties
- Responsible for personal performance metrics and face to face
- meet or exceed expectations for marketing metrics
- ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour
- champion Hilton quality customer care service throughout all marketing channels
- secure future business through face-to-face tours POS package sales
- distribute only HGV authorized information, collateral, and materials
- maintain location operating standards
- follow gifting procedures
- assist with tour or marketing related issues
- confirm appointments with guests to ensure tour reservations and improve show rate
- responsible for ensuring all marketing initiatives are being delivered
- build and develop a motivated team environment out in the field
- work weekends, holidays, mornings, nights, and any other days/hours as required per business needs
- carry out all reasonable requests by management
- requires intermediate Microsoft Office and operating system knowledge
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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