Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $65,880.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan with company match
Life insurance
Company stock purchase program
Team Member Travel Program
paid time off program
paid sick days
team member recognition
Learning and advancement opportunities
Job Description
Hilton Grand Vacations (HGV) is a distinguished leader in the vacation ownership industry, operating with a dedicated focus on innovation, quality, and sustainable growth. With over 30 years of excellence, HGV has established its reputation through unparalleled loyalty from owners, members, and guests, as well as numerous awards recognizing its family-friendly culture and work-life balance. The company maintains a diverse portfolio of resorts along with call centers and corporate offices designed to deliver outstanding customer experiences and foster employee satisfaction. HGV’s commitment to employee well-being is reflected in the comprehensive benefits package offered to full-time team members, including medical, dental,... Show More
Job Requirements
- High school diploma or GED
- Minimum two years supervisory experience
- Prior experience in timeshare, hospitality, call center, sales, or customer service
- Proven leadership abilities in coaching and motivating teams
- Ability to work flexible schedules including weekends and holidays
- Excellent communication and multitasking skills
- Willingness to travel to locations including Oahu, Waikoloa, Maui, and Kauai
Job Qualifications
- High school diploma or GED
- Proven leadership skills with experience motivating and training teams
- Prior experience in timeshare, hospitality, call center, sales, or customer service roles
- Demonstrated ability to exceed performance targets and deliver customer satisfaction
- Minimum two years of supervisory experience
- Strong communication and interpersonal skills
- Ability to work flexible schedules including mornings, evenings, weekends, and holidays
Job Duties
- Develop and implement marketing programs and promotions to achieve budgeted targets for tours and net sales volume
- Mentor, coach, and train team members daily through shadowing and one-on-one sessions
- Conduct daily informational, motivational, and training meetings to foster a positive team environment
- Collaborate with Database Marketing and Digital Marketing teams to coordinate lead flow and digital marketing strategies
- Oversee Tour Coordinator operations to support marketing department goals
- Review call data to enhance team efficiencies and increase sales production
- Manage lead allocation process ensuring proper assignment to increase tour flow
- Collaborate with site marketing and sales leadership across multiple locations to drive synergies and sales growth
- Develop and execute new marketing programs and services
- Assist with creation, posting, and adjustment of team member schedules
- Provide performance coaching and apply disciplinary actions as needed
OysterLink helps restaurants, hotels, and hospitality businesses hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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